Vivian Montes

Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch Verified Customer Verified Customer

Report | Print

Great service. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words. More

by jigsawman21 Verified Customer Verified Customer

Report | Print

Vivian is the best! The service was exceptional and thorough. I would highly recommend Mercedes Service to my family and friends. The service was exceptional and thorough. I would highly recommend Mercedes Service to my family and friends. More

by haruhito_miyagi Verified Customer Verified Customer

Report | Print

We had an excellent experience. Vivian went above and beyond for us. They took great care of our car and we will continue bringing our business to them. Vivian went above and beyond for us. They took great care of our car and we will continue bringing our business to them. More

by carlieh Verified Customer Verified Customer

Report | Print

Everything went off as planned. Garrett, who is my service advisor did an incredible job. I was waiting for my automobile and he kept me informed about every 30 minutes of. It’s pro Garrett, who is my service advisor did an incredible job. I was waiting for my automobile and he kept me informed about every 30 minutes of. It’s progress. Everything was repaired and fixed to my satisfaction. After dealing with Ken Gar for several years that’s what you come to expect and you’re never disappointed. More

Report | Print

Much better than the unbelievably negative service I received last summer ! This young man was great! received last summer ! This young man was great! More

by marsha Lamprecht Verified Customer Verified Customer

Report | Print

Vivian always goes the extra mile to make me feel like im the most important customer in the world the most important customer in the world More

by da-man111 Verified Customer Verified Customer

Report | Print

Great people, great service. I can’t thank them enough for the quick repair for my gas tank lid not opening. I can’t thank them enough for the quick repair for my gas tank lid not opening. More

by dustanlw Verified Customer Verified Customer

Report | Print

I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. More

by joemoran1 Verified Customer Verified Customer

Report | Print

Communication problems. You do need to teach your employees to answer their phone when it rings. You do need to teach your employees to answer their phone when it rings. More

by M_sharaf Verified Customer Verified Customer

Report | Print