
Wade Crawford
Service Manager
Robert Brogden's Garden City GMC
401 East Fulton
Garden City, KS 67846
5 Reviews
Write a Review5 Reviews of Wade Crawford
May 26, 2025
Had a very unpleasant experience once we got in the dealership, our sales person Jose was very polite and was ready to help us, once we started discussing trade-in values Gary Reed became involved and dealership, our sales person Jose was very polite and was ready to help us, once we started discussing trade-in values Gary Reed became involved and everything went south from there. Gary was very abrasive and rude, we got up and walked out. He was very pushy and when it came to our trade in (which we towed in with a damaged transmission from a recall defect) he basically didn't want the vehicle due to the unknown time to get replacement parts. He was more concerned about his depreciation loss due to the vehicle sitting in service for an unknown amount of time. It's sad GM is not taking care of their customers in a better way, especially with these expensive HD trucks, parts could be 3-6 month out...crazy!!! We ended up buying a new truck several days later with Milton Barnes. He was easy to work with, however now the new truck is going in for service as the roof is leaking water on the center console after 7 days of driving it off the lot. We will try to sell the truck with the replacement transmission when it is fixed and eat the costs of the truck not working like it was purchased for. Maybe time to look at a different brand. So far everyone in the service department has been good and easy to work with, just issues with part availabilities. No one stocks parts anymore to keep you on the road, they don't want to carry inventories which costs them money. More
Other Employees Tagged: Gary Reed, Jose Rodriguez, Milton Barnes , Alfredo Cerra
April 21, 2025
Friendly people good selection of vehicle's and if they don't have what your looking for they can locate it for you. don't have what your looking for they can locate it for you. More
Other Employees Tagged: Chris Garner, Connie Lohman, Eileen Foil, Jeff Gomez, Milton Barnes
April 02, 2025
Jeff is a wonderful salesman. Listens to your wants and knows you as a person. We met the owner and he does a good job as well. Listens to your wants and knows you as a person. We met the owner and he does a good job as well. More
Other Employees Tagged: Cole Reed, Connie Lohman, Eileen Foil, Gary Reed, Jeff Gomez, Milton Barnes
March 27, 2025
Arlan the mechanic was very knowledgeable and very nice and Alfredo did a great job very pleasant to delay with they did a great job on my can and told me what all it needs in the future and Alfredo did a great job very pleasant to delay with they did a great job on my can and told me what all it needs in the future More
Other Employees Tagged: Buzz Garner, Chris Garner, Connie Lohman, Jeff Gomez, Kyron Schmidt, Shawn Griffey , Jeff Gomez
March 08, 2025
Great service dept, I haven’t taken my cars anywhere else for service. Thanks to Wade and his team for taking care of my vehicles! for service. Thanks to Wade and his team for taking care of my vehicles! More
Other Employees Tagged: Cole Reed, Buzz Garner, Chris Garner, Connie Lohman, Gary Reed, Jeff Gomez , Alfredo



