Wade Gilbertson
Wade Gilbertson at Rapids Honda

Wade Gilbertson

Sales Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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165 Reviews
not yet
rated

165 Reviews

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Industry Experience

23 yrs, 10 mos

165 Reviews of Wade Gilbertson

June 14, 2022

Dealership Rating
Employee Rating

Wade was great - super helpful and informative. Kept me up to date on the progress of getting my new car delivered. My experience was really pleasant. More

by jmrzgrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

May 22, 2022

Dealership Rating

When visiting the Rapids Honda Service Department, the staff is always friendly, curious and efficient. The work is always completed in a timely manner. More

by tjelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney , Katie Young

May 23, 2022

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2022

Dealership Rating
Employee Rating

The dealership made numerous errors and kept blaming them on the bank. The errors were acceptable admin misses (hey everyone is short staffed) even though they caused us to have to return 3 times but the lac More

by RecentCustomer
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Katie Young

May 21, 2022

Rapids Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2022

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Employee Rating

They were very busy and I was shuffled to work with 2 different sales men and an additional person for paperwork. More

by djune0914
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Logan Nelsen , Roger Thomas

May 21, 2022

Rapids Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 04, 2022

Dealership Rating
Employee Rating

wade was very friendly and knowledgeable. at the time i purchased, it was very difficult to obtain a midsize suv, but i got into my new pilot within 2 weeks. i replaced a 13 yr old vehicle a More

by kurt.a.larson
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

May 05, 2022

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Wade was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Honda Pilot! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 01, 2022

Dealership Rating
Employee Rating

Wade was very knowledgeable, friendly and courteous. A very smooth sales process. We will be back for our next vehicle. . More

by tjelmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Rapids Honda responded

Thank you! Wade and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

Dealership Rating
Employee Rating

Very pleased with all aspects about Rapids Honda, especially the free weekly carwashes! Very helpful. More

by janetmtb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Wiener

Apr 20, 2022

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2022

Dealership Rating
Employee Rating

Attentive service. And transparency was key for me. They were open about the number they targeted and why More

by F Alv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2022

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 10, 2022

Dealership Rating
Employee Rating

This dealer had too many up sales that sai they we require. After many arguments we removed the unnecessary options. We were not treated with respect. We have purchased many cars from different deal More

by xeonkopp
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Katie Young, The man who filled out the loan, super bad c

Apr 25, 2022

Rapids Honda responded

Thank you, Janet, Your feedback is very much appreciated and will be shared with my team so we may continually improve our customer's experience. Sincerely, Roy Lacey

April 09, 2022

Dealership Rating
Employee Rating

I think the dealer is good, personally I recommend this dealership for future buying a car. More

by ferhansufiyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Myles Van Den Boom, Joel Bringle, Logan Nelsen, Hamdija Mustafic, Aida Lane , Kristina Andriyesh, Jake Braun, Jon Dahl, Omar Mohamed

Apr 11, 2022

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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