Wayne Walker

Very well run service department, very knowledgeable and answered all questions satisfactorily. It was a pleasure to have service done there. answered all questions satisfactorily. It was a pleasure to have service done there. More

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Wayne the Manager and Steven Day the salesman were absolutely Awesome. They are a real credit to that dealership.. absolutely Awesome. They are a real credit to that dealership.. More

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They have excellent service and I couldn’t be happier with them. Whether it is standard service or an issue they always handle it. with them. Whether it is standard service or an issue they always handle it. More

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Service is somewhat to desire. Brought my 2024 Grand Cherokee L in due to the blue screen of death with the rear view camera. 1st time I got your camera needs to be replaced. A wee Brought my 2024 Grand Cherokee L in due to the blue screen of death with the rear view camera. 1st time I got your camera needs to be replaced. A week later after another day wasted at the dealership to find out it wasn’t the camera, and they are going to replace the infotainment center. Week and a half later and another 1/2 wasted at the dealership infotainment center did not fix it. They are now going to open a star cases week and a half later I’ve heard nothing from the dealership I called Stellantis corporate to get information only to be passed around and finally transferred to dealership where I got no information other than I sent the star tech notes. I emailed Stellantis corporate to get my case escalated. Then I find out that the star technicians can’t do anything without the dealership having my car to which nobody from the dealership or Stellantis corporation told me I need to bring my car in. I told Galantis corporation that when I bring the car in, it needs to stay there until it’s fixed and I expect a loaner car to be available to me as long as it takes to repair the vehicle. If the vehicle is not repaired in a reasonable amount of time, I would like to start the lemon law and Jeep to buy back my defective vehicle. Oh, I forgot to mention the dealership did contact me, but not about my car they wanted to know why I left a bad review from my last service appointment. Partly for the reason of the bad review was the fact they were supposed to have a loaner car available for me the third time when I dropped it off only for them to tell me they had no loaner cars available. Even though this appointment was set up a week and a half before I showed up. I’ve bought six cars from this dealership and I can tell you there will not be a seventh due to the fact that I’ve been kept in the dark xxxxx dad for leaving a bad review and still driving a jeep with no backup camera. More

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Had a genuinely great experience at First Chrysler Dodge Jeep Ram. The staff was professional, respectful, and easy to work with from start to finish. No pressure, no games — just honest communication and g Jeep Ram. The staff was professional, respectful, and easy to work with from start to finish. No pressure, no games — just honest communication and great customer service. They answered all my questions, made the process smooth, and treated me like a valued customer. Definitely one of the better dealership experiences I’ve had. Highly recommend checking them out if you’re looking for a vehicle and want people who actually care about helping you. More

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Worked with Dave Veracruz. He was was kind and informative. He answered all my questions. I am very happy with my purchase. He was was kind and informative. He answered all my questions. I am very happy with my purchase. More

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I had a great experience with Owen and Wayne! They made the process easy, fun and enjoyable! The process was fast and I’m very happy with my Jeep! They made the process easy, fun and enjoyable! The process was fast and I’m very happy with my Jeep! More

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Dave and Will made by experience fast and easy. They were able to get me into a new vehicle at exactly the number I hoped for. I need to give a shout out to Wayne also, he’s always friendly and tak They were able to get me into a new vehicle at exactly the number I hoped for. I need to give a shout out to Wayne also, he’s always friendly and takes care of his customers. Thanks guys! More

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We actually had fun buying our car. Owen made the process simple and quick. We picked the car Saturday at 4pm and drove it home Monday at noon. Owen made the process simple and quick. We picked the car Saturday at 4pm and drove it home Monday at noon. More

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This dealership is awesome! Thank you Owen for helping me with my purchase of my new Jeep! Everyone was great ! Thank you Owen for helping me with my purchase of my new Jeep! Everyone was great ! More

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