Will Sammauro

Both William Sammauro and Jay Conley assisted us in the purchase of our XC90 B6 2025.5 William provided us with the view order form and transit information- he kept us updated. Jay showed his knowledge of purchase of our XC90 B6 2025.5 William provided us with the view order form and transit information- he kept us updated. Jay showed his knowledge of the car by demonstrating, discussing and answering our questions.. And last but not least Martha was very helpful in explaining the extended warranty. What a great team! More

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I had high hopes purchasing my first brand new vehicle, but my experience at Autobarn Oak Park was extremely disappointing. When I arrived to finalize the sale, no one walked me through the car or explaine but my experience at Autobarn Oak Park was extremely disappointing. When I arrived to finalize the sale, no one walked me through the car or explained a single feature — something you'd expect at any dealership, especially one selling a luxury vehicle. I had to ask just to see the car before signing paperwork. There was no orientation, no overview, and no attention to detail during delivery. I wanted to transfer my plates which I had brought with me, and I was bullied into getting new plates by the staff. The car was dirty and I had to bring it back to be cleaned. The next day I realized the car had a sensor issue and less than 24 hours after purchase, I had to take my car in to be serviced and pick up a loaner vehicle — completely unacceptable for a brand new car. The general manager promised to resolve the situation and have the owner of the dealership call me. This never happened. I had to send two follow up emails before I got a response. The dealership did not honor the final price we had agreed upon — the financed price was higher than quoted, and they refused to honor their quote. When I raised these concerns and tried to resolve the issue directly with their team, their only offer was to take the car back, which did nothing to address the time, money, or frustration I had already invested. It also would leave me spending additional time and money searching for a new vehicle, of which I had already spent weeks doing. The entire experience felt rushed, impersonal, and dismissive. For a dealership representing a premium brand, the lack of transparency, customer care, and accountability was shocking. I would not recommend buying from this location. More

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They were very nice to work with and I appreciated the ease of the process. ease of the process. More

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Great experience buying a new XC40 from AutoBarn Volvo of Oak Park. Alex, William, Matt and Lorena were are great to work with. Made the process very easy to understand and process was seamless. I highly Oak Park. Alex, William, Matt and Lorena were are great to work with. Made the process very easy to understand and process was seamless. I highly recommend this dealership. More

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I've worked with Lorena on my previous car and she's helped several friends. She is simply the best! She makes buying a car a dream process, which I've never had until working with her. She was kind eno helped several friends. She is simply the best! She makes buying a car a dream process, which I've never had until working with her. She was kind enough to include Rodney in the buying process this time around who provided our family with white glove service. I would highly recommend them both - for ease of doing business, straight forward negotiations, getting us a great car that fit our needs and making sure it was a super efficient transaction. Will took care of our financing, answered all our questions and was a pleasure. Five star experience all around! More

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There was an issue w my new XC90 Recharge. Alex in sales set me up w Robert Fellows in service who was very attentive and made sure the issue was completely resolved before returning the car t Alex in sales set me up w Robert Fellows in service who was very attentive and made sure the issue was completely resolved before returning the car to me. I was extremely impressed with the whole sales team and the support we received! More

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This is the second XC60 that we've purchased at The Autobarn within the past year and a half and both transactions have been seamless and enjoyable, which is very difficult to say about working with th Autobarn within the past year and a half and both transactions have been seamless and enjoyable, which is very difficult to say about working with the vast majority of car dealers. Lorena and Will were great to deal with and we will definitely come back when we purchase our next Volvo. More

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I had an absolute 5-Star experience at Autobarn Volvo of Oak Park! Rodney Gorman was a true professional in making my car buying process smooth. He responded to my email inquiry’s quickly prior to me going Oak Park! Rodney Gorman was a true professional in making my car buying process smooth. He responded to my email inquiry’s quickly prior to me going to the dealership and my car was all ready for me when I got there. He was informative and friendly. William Sammauro made the finance process easy and was also informative and friendly with his explanations. I would highly recommend Autobarn to those looking to purchase a car! More

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By far the best Volvo dealership in Chicagoland! It was definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has grea definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has great customer service and is so easy to work with. They really value their customers. Everyone was professional, kind, and helpful. Jay Conley was my salesperson and he was great to work with! He was very informative with my initial questions and so helpful with the delivery of my vehicle. Great experience! Thank you! More

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This was very disappointing…. We do not live close to the dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our sales dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our salesman was not trained on the car)… our salesman only offered to sync up my cell phone to the car. He was not able to answer most of my questions - Volvo OnCall trained me on everything else. My salesman told me that I needed to subscribe to VolvoOnCall, but the agent told me that it’s a free service for 4 years. Redeeming the ChargePoint credit was not a good experience also - eventually I worked with corporate and they had everything resolved within 3 days. The team seems more interested in making sales and not much interest in customer service……. Corporate has been great to work with. I hope improvements can be made at the dealership. More

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