Will Soong

Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. More

Report | Print

Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall a professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job! More

Report | Print

They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. More

Report | Print

Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. More

Report | Print

Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire proces professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii! More

Report | Print

I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My ve I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service. More

Report | Print

Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciate by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel More

Report | Print

Thanks to Will Soong for taking care of my Explorer. Job done sooner than expected. Will be back for servicing when needed. Job done sooner than expected. Will be back for servicing when needed. More

by M2 Verified Customer Verified Customer

Report | Print

Will Soong was very welcome and sociable. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. More

by cmtakamine@gmail.com Verified Customer Verified Customer

Report | Print

Alaina and Will provide excellent timely service; friendly and very helpful. Definitely a benefit to the dealership friendly and very helpful. Definitely a benefit to the dealership More

Report | Print