From start to finish, Angelo made the whole car-buying
process smooth, honest, and stress-free. No games. No pressure. Just clear communication, patience, and real professionalism. He listened to what I n
process smooth, honest, and stress-free. No games. No pressure. Just clear communication, patience, and real professionalism. He listened to what I needed, respected my budget, and didn’t try to upsell me into something that didn’t make sense. You can tell when someone takes pride in their work—Angelo does. He followed through, stayed available, and made sure everything was handled the right way. That kind of service is rare these days. If you’re looking for someone you can trust, who treats you with respect and gets the job done, ask for Angelo Palacio. That’s the one.
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by KESHARADBROWN
Verified Customer
Verified Customer
Other Employees Tagged:
William Kazanji
Jan 16, 2026 -
Kia of Frisco responded
Kesharad, thank you for sharing your feedback about Angelo and our team! We truly appreciate your support and recommendation. Enjoy your new car!
Odis was great Im definitely going to tell more people
about this dealership It's amazing place to get car
about this dealership It's amazing place to get car
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by BEMINIOA
Verified Customer
Verified Customer
Other Employees Tagged:
William Kazanji
Jan 12, 2026 -
Kia of Frisco responded
Sharing your review with Odis made his day! Thank you for choosing Kia of Frisco and for spreading the word. Safe travels ahead!
Everyone was very helpful and seemed to truly care about
us getting into the best vehicle possible at the best deal possible to fit our needs.
us getting into the best vehicle possible at the best deal possible to fit our needs.
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by ACP
Jan 08, 2026 -
Kia of Frisco responded
Your feedback means a lot to us! We’re pleased to hear our team helped you find the perfect vehicle. Thank you for choosing Kia of Frisco!
Inefficient and careless people handling cars.
My car ran out of gas and had to wait at the dealership for 2 hours just to take the delivery after all the paperwork were done.
My car ran out of gas and had to wait at the dealership for 2 hours just to take the delivery after all the paperwork were done.
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by SHAH.ABID
Verified Customer
Verified Customer
Other Employees Tagged:
William Kazanji
Jan 08, 2026 -
Kia of Frisco responded
Hi, thank you for sharing your feedback.
I understand how frustrating delays can be, especially after paperwork is completed. Our goal is always to ensure vehicles are delivered safely and properly, and sometimes that process can take longer than expected. I’d be happy to review what occurred during your visit and see how we can improve the experience moving forward.
Please feel free to reach out to me directly if you’d like to discuss this further.
Thank you,
Patrick Harrison
General Sales Manager
patrickharrison@lithia.com
Otis was great, very personable and we were able to
settle on a deal I was happy with. I love my car and he made sure he ticked every box. Even though it was late, we didn't feel rushed and he explaine
settle on a deal I was happy with. I love my car and he made sure he ticked every box. Even though it was late, we didn't feel rushed and he explained everything thoroughly
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by MIAEASTON1
Verified Customer
Verified Customer
Other Employees Tagged:
William Kazanji
Dec 30, 2025 -
Kia of Frisco responded
Thank you for sharing your experience with Otis! We hope you love your new car and are so grateful for your business. See you next time at Kia of Frisco!
Came found car I wanted and closed deal quickly and was
able to drive car home same day
able to drive car home same day
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by BOBPISTOR2
Verified Customer
Verified Customer
Dec 29, 2025 -
Kia of Frisco responded
Thank you for your feedback! We’re glad to hear your car-buying experience at Kia of Frisco was quick and smooth, and that you were able to drive your new car home the same day. We appreciate your review and look forward to seeing you again!
Jan 08, 2026 -
BOBPISTOR2 responded
I was not taken care of again today. Come back tomorrow at 9:00. I expect job to be done then and fast. Not happy at all
Sat on hold for 45 minutes to hen hung up on.
Was given inaccurate details about price online and over the phone. Had to drive home on 4 flat tires on a brand new car.
Was given inaccurate details about price online and over the phone. Had to drive home on 4 flat tires on a brand new car.
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by CROGERS000
Verified Customer
Verified Customer
Dec 22, 2025 -
Kia of Frisco responded
Hi, thank you for sharing your feedback. I regret to hear about your concerns regarding communication and the information you were provided. I’d like the opportunity to review the details of your experience so we can better understand what took place.
Please reach out to me directly at your convenience so we can discuss this further.
Thank you,
Patrick Harrison
General Sales Manager
patrickharrison@lithia.com
This second visit was amazing.
Odis listened to what I was looking for. William acknowledge my prior issues, apologized and was just all around nice to talk to you.
Odis listened to what I was looking for. William acknowledge my prior issues, apologized and was just all around nice to talk to you.
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by jennifer dollard
Verified Customer
Verified Customer
Other Employees Tagged:
William Kazanji
Dec 15, 2025 -
Kia of Frisco responded
Hi Jennifer, thank you for sharing your positive experience with Odis and William! We appreciate your feedback and look forward to seeing you again at Kia of Frisco.