Wyndall Smith

MB Louisville customer service worth 5 hour drive! I just bought new 144 Cargo Sprinter from out of state. Wyndall responded on a Saturday, his day off. By the following Saturday he again came in on I just bought new 144 Cargo Sprinter from out of state. Wyndall responded on a Saturday, his day off. By the following Saturday he again came in on his day off just to deliver my van. All throughout the negotiating process Wyndall was great to work with solving issues, and finding creative ways to seal the deal. Mercedes 0% promotion interest loan rate is incredible. So yes five hours drive and passing 6 other dealerships well worth the honesty and great customer service! More

Report | Print

professional, personable and persistent It was an experience that consumed almost a full day of transactions. However, I am mostly satisfied with my purchase and hope to enjoy this vehicle It was an experience that consumed almost a full day of transactions. However, I am mostly satisfied with my purchase and hope to enjoy this vehicle throughout my 3 year lease. More

Report | Print

Effortless purchase at a first-class dealer I entered Tafel Motors with a very specific car in mind and left a couple hours with just that. The selection is wide, the attention to detail in the I entered Tafel Motors with a very specific car in mind and left a couple hours with just that. The selection is wide, the attention to detail in the buying experience is peerless. If you're looking for a Benz, this dealer is worth the drive! They gave me a fair price for my trade-in and introduced me to a lease-which I would not have otherwise considered. I'm excited to be part of the M-B and Tafel family. More

Report | Print

Awesome The entire experience with the Tafel staff more than met my expectations. The e-350 was presented in mint condition and the paperwork required was org The entire experience with the Tafel staff more than met my expectations. The e-350 was presented in mint condition and the paperwork required was organized and explained in a concise and logical manner. The sales representative had anticipated everything that would be required for this to be a seamless transfer from one car to another. The follow up refresher on amenities available in the car was enlightening an informative. Check the title of this review-one word says it all. More

Report | Print

Dealership displayed professionalism with knowledge Everyone at this dealership that we came into contact with was friendly and left us with an impression that was professional and seemed to display a s Everyone at this dealership that we came into contact with was friendly and left us with an impression that was professional and seemed to display a sense of pride in what they were doing. They seemed to put the customer and their job dedication well ahead of just making the sale. We could almost tell right away that this was going to be a good experience for us. More

Report | Print

Low Pressure Tafel ordered the vehicle I was interested in and called me as soon as it arrived. Wyndall was great to work with - he went through all the "bells an Tafel ordered the vehicle I was interested in and called me as soon as it arrived. Wyndall was great to work with - he went through all the "bells and whistles" on the car, we went on a long test ride, and then compared the car I ordered with the other vehicles they had on the lot. It was a high quality, low pressure experience. Jeff Jackson was straight forward and took the time to look at all the options for purchasing vs. buying (and even loaned me his car while they detailed my new one). More

Report | Print

Salesman is Terrific! My Salesman, Wyndall Smith is absolutely the best! He takes all the time necessary to make the buying experience easy. He answered every question we h My Salesman, Wyndall Smith is absolutely the best! He takes all the time necessary to make the buying experience easy. He answered every question we had and has excellent product knowledge. We also had our usual great interaction with Jarress Turner. He is always so helpful and knowledgeable, every time we visit the dealership he goes out of his way to greet us and spend time talking with us, he and Wyndall seem like family. More

Report | Print

Great buing experience! We had a very good buying experience at the Tafel Mercedes dealership. From the moment we arrived at the dealership on Saturday (2 hour drive) we wer We had a very good buying experience at the Tafel Mercedes dealership. From the moment we arrived at the dealership on Saturday (2 hour drive) we were made to feel comfortable as though we were at home. There was no pressure to buy the particular car we came to see and test drive. The visit was all about us and making sure all of our questions were answered. We made a very reasonable offer on the Mercedes SL 550, it ultimately was accepted, and we came back to the dealership on Monday to pick up the car. We noticed a couple of things were not ready to go on the car, so at our request Tafel informed a sister dealership close to our home that these items would need to be taken care of. Both Tafel and this sister dealership were all about delivering great service and ensuring the SL 550 met our expectations -- which it did. Our salesman at Tafel continued to follow up on the progress of things until we picked up the car from the service department of the sister dealership. Finally, the title paperwork was sent to us in record time based upon my experience in buying cars over the years. Yes, I would definitely recommend the Tafel Mercedes dealership in Louisville to anyone. Sign me as a very satisfied customer! More

Report | Print

Great environment! I went to Tafel Motors with the intent to browse for a nice used vehicle. The salesperson, Wyndall Smith, not only helped me with that endevour but h I went to Tafel Motors with the intent to browse for a nice used vehicle. The salesperson, Wyndall Smith, not only helped me with that endevour but he made my experience at Tafel one to remember. Instead of throwing me to the side or acting like he didn't want me there like other dealers did, he able to allow me to view every vehicle I wanted. He also made sure to inform me on the history of Mercedes-Benz and the Tafel dealership which made me feel as if he genuinely wanted me there. He went above and beyond my expectations and even though I am not quite ready to purchase at this time he was and continues to be helpful in this process and is doing everything he possibly can to assist me with anything I may need. More

Report | Print

Above and Beyond The entire staff at Twafel is courteous and professional They go above and beyond to make the buying experience very pleasant. They have also been g The entire staff at Twafel is courteous and professional They go above and beyond to make the buying experience very pleasant. They have also been great at following up to make sure I am happy with my purchase. More

Report | Print