YUJIN LEE

I had an excellent experience with the Service Department at Land Rover Alexandria. Kevin was the service advisor who assisted me, and he was professional, knowledgeable, and attentive throughout the entire at Land Rover Alexandria. Kevin was the service advisor who assisted me, and he was professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all of my questions, and made sure everything was handled smoothly from start to finish. I really appreciated his outstanding customer service and the care he showed throughout my visit. Thank you, Kevin, and the entire Land Rover Alexandria Service team, for providing such a positive experience. I would definitely recommend this dealership for their excellent service. More

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Yujin you are customer service! Thank you for loving what you do. I was very impressed by your commitment to ensuring I was well taken care of. The entire staff is very friendly, pr Thank you for loving what you do. I was very impressed by your commitment to ensuring I was well taken care of. The entire staff is very friendly, professional and dedicated to serving the customer. More

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Exceptional service and attention to details! ! Truly made me a happy customer and felt heard. ! Truly made me a happy customer and felt heard. More

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Senior Service Advisor Yujin Lee consistently delivers exceptional customer service. From the moment you arrive, she makes you feel like a valued customer by taking the time to listen, communicate clearly exceptional customer service. From the moment you arrive, she makes you feel like a valued customer by taking the time to listen, communicate clearly, and ensure every concern is addressed. Her professionalism, attention to detail, and genuine care for her customers’ needs truly set her apart. Yujin goes above and beyond to make the service experience smooth, transparent, and stress-free. It’s rare to find someone so dedicated to both customer satisfaction and excellence. Because of her outstanding service, I always feel confident bringing my Land Rover in for maintenance. She is a tremendous asset to the dealership, and I highly recommend working with her. More

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I am writing to share my exceptional experience with Ms. Yujin Lee. She is the quintessential service advisor and greeted me with a friendly smile, ensuring I was comfortable from the moment I arrived. T Yujin Lee. She is the quintessential service advisor and greeted me with a friendly smile, ensuring I was comfortable from the moment I arrived. Throughout the process, Yujin kept me updated on the progress of my RRS and addressed all of my concerns. Before I even had the chance to inquire about a loaner vehicle, she had already arranged an Uber to take me home and bring me back to the dealership so that I wouldn’t have to wait. I would absolutely recommend Land Rover Alexandria for service, and I highly suggest asking for Yujin. She is amazing! More

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Very good dealer with very good service agents. A pleasure to work with for all my dealer services A pleasure to work with for all my dealer services More

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Superb service! Responsive and professional personnel throughout. Special acknowledgement to Kevin and Melvin in service. Best in class!! Responsive and professional personnel throughout. Special acknowledgement to Kevin and Melvin in service. Best in class!! More

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I recently brought my Range Rover Sport in for service at Land Rover of Alexandria, and I couldn't be happier with the experience. My service advisor, Yujin Lee, was absolutely fantastic and deser service at Land Rover of Alexandria, and I couldn't be happier with the experience. My service advisor, Yujin Lee, was absolutely fantastic and deserves the highest praise. Yujin's service was exceptional, demonstrating great customer service skills and making the process smooth and pleasant. She was incredibly friendly and made me feel comfortable from the moment I arrived, patiently addressing all my questions and keeping me informed throughout the repair. It's clear that she truly cares about her customers, and her professionalism turned a routine service visit into a genuinely positive experience. If you need service on your Land Rover, I highly recommend asking for Yujin Lee—you'll be in excellent hands! More

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Over the years my wife and I have been taking all of our many Jaguars for service at Land Rover Alexandria. The work is always promptly and correctly completed at a price that is commensurate with the Jagu many Jaguars for service at Land Rover Alexandria. The work is always promptly and correctly completed at a price that is commensurate with the Jaguar brand. Unlike dealers of many other brand vehicles we've owned Land Rover Alexandria treats us like very special and valued customers. One aspect we particularly like is the close working relationship we have with our service advisor, always dealing with the same exceptional person each and every time we visit. More

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Where to start. ...I'll start by saying that this is the only place I will bring my vehicle to in the future. Yujin is possibly the best service advisor I have ever m ...I'll start by saying that this is the only place I will bring my vehicle to in the future. Yujin is possibly the best service advisor I have ever met. I was having a very bad experience with my car which was at a different dealership (they already kept my car for 10 days and then told me they had to order the part from the UK and it would take a month for the part to get there. Also, they had no loaner available). I had my car pulled and towed to Alexandria and that was the best decision ever. Yujin contacted me right away, set me up with a loaner, my car was seen within days, and finished in less than a week. I never had to call first and ask the status of the repairs as she was on top of everything, always keeping me informed, and extremely responsive when I did have questions. I really felt that she went above and beyond to take care of me. I highly recommend this dealership and will be coming here because the wonderful customer service. More

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