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YVONNE OWENS
105 Reviews
105 Reviews
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105 Reviews of YVONNE OWENS
November 21, 2025
I was completely satisfied with Yvonne Owens and the staff. Yvonne's knowledge of car leasing is outstanding, you can tell its her passion. Yvonne is very comical and made my husband and I laugh, which staff. Yvonne's knowledge of car leasing is outstanding, you can tell its her passion. Yvonne is very comical and made my husband and I laugh, which made us feel very comfortable. She followed up with me just to make sure I was enjoying my new vehicle and if I had any questions or concerns. She also stated that I could call her at any time with questions I may have down the road. I would highly recommend Yvonne to others, she will go over and beyond...you just can't find that nowadays. More
by glove0
Verified CustomerOther Employees Tagged: YVONNE OWENS
November 03, 2025
I purchased a used truck from Crestmont Buick approximately 6 weeks later the transmission started slipping. It came with a three month warranty so I called the service department and scheduled t approximately 6 weeks later the transmission started slipping. It came with a three month warranty so I called the service department and scheduled to drop it off I was told multiple time I would be provided a loaner vehicle but when I arrived they said they didn’t have anything for me and said I would have to pay for a rental from enterprise. I argued with the sales manager long enough that he agreed that the dealership and the warranty company would pay for the rental from enterprise. They did the diagnostics confirmed it was the transmission and sent it to another location for repair since they were not equipped. After several weeks without hearing anything from them I started to call and leave voicemail everything I could to get an update. It took 5 weeks to finally get a response only to be told that they were still waiting for a final approval from the warranty company “but it was close” and the manager promised to keep me updated this time that he would handle to himself. Two more weeks go by no updates and no response finally they say they had to take it to another location to be serviced it it took another two weeks to move it over there. It has now been three months since I dropped it off and the work hasn’t even been started yet and they still have no answer for when it will be done. Terrible service terrible communication at Crestmont Buick location it’s been a nightmare and I still don’t see the light at the end of the tunnel. More
by bobbyshirley16
September 09, 2025
Unresponsive to calls in after the sale. Even offered repo my daughter's first car (by mail) even though I called no less then 5 times trying to correct a situation. Even offered repo my daughter's first car (by mail) even though I called no less then 5 times trying to correct a situation. More
by Dtaylor3032
September 06, 2025
It was a good day they was nice and and they was fast like how they smile and was very nice like how they smile and was very nice More
by charlesshanklin
Other Employees Tagged: Amos Cruz, nathan hull, Lashounda Carpenter, Christina Kovalcik, CJ Johnson
September 03, 2025
They helped us find the car we wanted very quickly and the financing part went quick as well. the financing part went quick as well. More
by dwvanderpas
Other Employees Tagged: Amos Cruz, nathan hull, Lashounda Carpenter, Christina Kovalcik, CJ Johnson
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