Yasseen Malas

Poor dealership, communication at such a low level and just don’t take accountability. So no issues with mechanical or body work etc they sold me a vehicle with no title and 3 months on still not resolved just don’t take accountability. So no issues with mechanical or body work etc they sold me a vehicle with no title and 3 months on still not resolved. Then not to mention registering me with the wrong finance company despite the final and executed agreement being with another lender. Avoid at all costs, once they sell you a vehicle all you get then is put through to voice mails and no one calls you back not to mention the pressure from their finance team trying to upsell you after you have already agreed the sales price… More

by G2leeadams Verified Customer Verified Customer

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The customer service was really professional and nice people. Everything was smooth and easy. Definitely recommending my family to this dealership. people. Everything was smooth and easy. Definitely recommending my family to this dealership. More

by francisco.munoz934 Verified Customer Verified Customer

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Finance dept took over two days to do my deal as they didn't have the opportunity to sell me on useless addons. Xavier did all he could despite the greed didn't have the opportunity to sell me on useless addons. Xavier did all he could despite the greed More

by bagfuls-shift0n Verified Customer Verified Customer

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Sales staff was very nice and professional, worked with to get a middle ground we both could except. Finace was easy to work with as well. to get a middle ground we both could except. Finace was easy to work with as well. More

by rescuejim Verified Customer Verified Customer

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Buying a car long distance is truly an experience! You all made it easy. Thank you. You all made it easy. Thank you. More

by ptexel Verified Customer Verified Customer

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Dante was very helpful and knowledgeable. He also was very quick ro respond to any issues that we had with the vehicle we purchased. I would gladly recommend him and would be willing to uti He also was very quick ro respond to any issues that we had with the vehicle we purchased. I would gladly recommend him and would be willing to utilize him again in the future. More

by Dodgeram2006 Verified Customer Verified Customer

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The car purchase experience was seamless. German and Yasseen were great and got me the deal I wanted so no issues there whatsoever. The issues began after I purchased the car as it’s been alm German and Yasseen were great and got me the deal I wanted so no issues there whatsoever. The issues began after I purchased the car as it’s been almost a month and they haven’t paid off my trade in yet. I tried reaching out to finance but they don’t pick up the phone and seems like nobody wants to bother helping after they sold me the car. As of now, my trade in has not been paid off yet and nobody is giving me an answer as to why. More

by textex13 Verified Customer Verified Customer

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What a great car buying experience! Yasseen and his team were a pleasure to work with. He earned our trust, which is saying a lot, as we have never felt that way about anyone we've boug Yasseen and his team were a pleasure to work with. He earned our trust, which is saying a lot, as we have never felt that way about anyone we've bought a vehicle from before. We appreciate the level of professionalism shown in all aspects of our experience: communication, integrity, and customer care. These qualities were demonstrated before, during and continue even after the sale. Cedrick originally showed the car to us, and Raul has been great in helping with the sale and after-sale service. Alex was very helpful too with a happy to help attitude! We appreciate every team member who was part of our experience. Yasseen is outstanding and goes out of his way to deliver the best customer service, and that type of leadership is hard to find in the car sales world. We visited a number of dealerships. What we experienced at Clay Cooley was on a level of its own. We're happy to share our experience with friends and family for years to come! Thank you! More

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Other than the sales rep being easy to work with. The turnover was not that great. Nobody walked through how to use the vehicle, and the secondary key was lost. Vehicle also would not start the n The turnover was not that great. Nobody walked through how to use the vehicle, and the secondary key was lost. Vehicle also would not start the next day after I took it hoome because it was cold 16 degrees. Note: I" bought a 2024 diesel". I then brought it up to get looked at. The answer I got was it should not happen again. When I asked to talk with service tech because the answers, I got were did not make any sense. I was told they were too busy on a Thursday afternoon. More

by RANDY_MATHEWS Verified Customer Verified Customer

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Awesome experience! Love my truck!! Our sales rep Alejandro Alvarado did excepcional job during the whole process. Love my truck!! Our sales rep Alejandro Alvarado did excepcional job during the whole process. More

by estebanL77 Verified Customer Verified Customer

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