Yvonne Pham

Yvonne goes out of her way to assist you and even drove a vehicle to my home to verify that it would indeed fit in my garage. vehicle to my home to verify that it would indeed fit in my garage. More

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Best car buying experience ever. This was my first time buying a car by myself at 65 I have to say I was a little nervous but Nelson made it so easy and stress free. Great dealership This was my first time buying a car by myself at 65 I have to say I was a little nervous but Nelson made it so easy and stress free. Great dealership ever! More

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Great facilities and friendly upbeat staff. Yvonne was knowledgeable, professional and caring. She was very patient and helpful in helping me select the right car for me. Nelson was great, he w Yvonne was knowledgeable, professional and caring. She was very patient and helpful in helping me select the right car for me. Nelson was great, he worked diligently to get me the best deal for me. I highly recommend this place for your next BMW! More

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VERY pleased with my experience. Beautiful facility. Very courteous, professional, knowledgeable, and HAPPY team. Incredibly positive energy here! Yvonne (Sales) was great to wo Beautiful facility. Very courteous, professional, knowledgeable, and HAPPY team. Incredibly positive energy here! Yvonne (Sales) was great to work with and never pressured me, and had or got answers to all my questions. Very responsive, and took care of everything we agreed to. Kenny (Pre-owned vehicle manager) was very attentive and answered all of my questions about the vehicle. He was very efficient evaluating my trade-in, and also ensured my new to me vehicle was ready to go at pickup. Paul Andrade (Finance Manager) was amazing. Absolutely found me the best finance rate, is incredibly personable, and clearly knows the business. I came in knowing I wanted an extended warranty, and he gave me clear guidance and options. He never once pressured me into buying anything-simply gave me information and an educated POV as to why he may or may not do the same. I always felt like he had my interests in mind. Finally, Luiz helped me on pickup day. Polite, happy, and knowledgeable, and showed me all the cool features the vehicle has to offer. He clearly enjoys his work! More

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Yvonne was great. She is very attentive, knowledgeable and helpful. She made the process very easy and enjoyable. She is very attentive, knowledgeable and helpful. She made the process very easy and enjoyable. More

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Fantastic purchase experience. Staff was knowledgeable and professional. While presenting me with several options, I never felt rushed or pressured into making a choice outside of Staff was knowledgeable and professional. While presenting me with several options, I never felt rushed or pressured into making a choice outside of my preference. More

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Yvonne is the best. So helpful and friendly. Your entire staff is amazing. I would highly recommend your dealership. So helpful and friendly. Your entire staff is amazing. I would highly recommend your dealership. More

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The staff was very helpful, warm, eager to satisfy and fully answered any and all questions. fully answered any and all questions. More

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Had a great experience with BMW of Shrewsbury and Yvonne. Super efficient and straightforward. Loved it. Super efficient and straightforward. Loved it. More

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Pleasant, very good sense of humor, easy to talk to. ....great salesperson. Would buy again ....great salesperson. Would buy again More

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