Zach Bickford

This dealership has always had issues with customer service. Service department is pretty good, however sales is very lacking. The lack of care with calling back customers, lack of information, and how service. Service department is pretty good, however sales is very lacking. The lack of care with calling back customers, lack of information, and how “they only do buyouts during the weekdays” is absolutely ridiculous. You get jerked around with information. More

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Another excellent experience with Tr-City CDJR. Never any stress, never feel pressure to buy, it’s just like doing business with friends ! Never any stress, never feel pressure to buy, it’s just like doing business with friends ! More

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The experience at Tri-City was so poor this review doesn't allow enough spaces to type. Sales person that knew next to nothing about the vehicle and didn't follow through, a sales manager that just ca doesn't allow enough spaces to type. Sales person that knew next to nothing about the vehicle and didn't follow through, a sales manager that just cared about getting paperwork signed as fast as possible to meet sales goals, and over all a dealership that doesn't follow through with promises made when making a deal. Signed my paperwork, left with the new vehicle and then basically I had to be the one following up with them to carry out what was promised. My advice, if you buy from them don't sign and leave until everything promised is completed. I still have some things that I was promised that I never got, no apologies other than an offer of an aftermarket product! Avoid Skip, Don, and Zach. More

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Leasing my 2024 compass was a very pleasant experience! Brock was very helpful and extremely low pressure. He located the car I wanted and the deal was done with no issues. Brock was very helpful and extremely low pressure. He located the car I wanted and the deal was done with no issues. More

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When I went to the new showroom to talk with Brock, I was really impressed with the new showroom. It is very customer oriented and I was comfortable with Brock. really impressed with the new showroom. It is very customer oriented and I was comfortable with Brock. More

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The transaction was quick and easy! We really appreciate everything Dan did for us! We will be back in the future. We really appreciate everything Dan did for us! We will be back in the future. More

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From the first phone call with Anne, to when we arrived at the dealership. Everyone was so friendly and willing to help. Fantastic experience that I will recommend to anyone who wants to go get a car is go at the dealership. Everyone was so friendly and willing to help. Fantastic experience that I will recommend to anyone who wants to go get a car is go to Tri-City. Amazing thank you Tri-City More

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Try City is my Dealership. Will not go to any other when it comes to buying a new vehicle. The whole process is just so easy. Sales team is great, the service and parts departm Will not go to any other when it comes to buying a new vehicle. The whole process is just so easy. Sales team is great, the service and parts department are also top notch. From regular maintenance to scheduling a big job. They are the team I want. I have to give a huge shout to John my sales man. This is my second truck he has sold me. And also sold my daughter a car which we were both happy with. Thanks again Try City for another great experience. More

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Brock Kerr is a terrific salesman. He is low key, no high pressure, very professional. He is an asset to your team! He is low key, no high pressure, very professional. He is an asset to your team! More

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They always do a good job and have it done in a minimum amount of time amount of time More

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