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Zach Hatcher
Zach Hatcher at Shottenkirk Chrysler Dodge Jeep Ram Granbury

Zach Hatcher

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Granbury

4970 E US Hwy 377
Granbury, TX 76049

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Zach Hatcher

August 14, 2025

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Service was very good. Excellent follow up communication. Only downfall, there were not enough loaner cars. More

by Joanne
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Recommend Dealer
Yes
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Aug 14, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chrysler Dodge Jeep Ram Granbury. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

June 27, 2025

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They were friendly and professional. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. More

by cmoore1948tx
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Recommend Dealer
Yes

Other Employees Tagged: Laurie Manuel, Jacee Bunt, Brandon Jones, Tim Krolak

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Jun 27, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

June 26, 2025

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First time in the bay for service on my vehicle. Everything was top notch service More

by Krmoore70
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Yes
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Jun 26, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

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Brought my Ram in for a quick check up before taking a road trip. Had the oil changed and your foreman Dean discovered a bad shock which I will be back to have him fix after my trip. He also checked all f More

by joe.bailey 66
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Recommend Dealer
Yes
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Jun 26, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Joe, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 13, 2025

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I am very much happy with the service and dealership experience. Every aspect was very good. More

by suepr770
Recommend Dealer
Yes

Other Employees Tagged: Barry Schwerdt Jr., Kelsey White , Garland Robinson

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Jun 16, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

May 27, 2025

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My experience was with the service center, had a Monday morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten appro More

by jftague
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jones

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Jun 03, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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