

Zachary Ott
Sales & Leasing Consultant
City Automall Ford
3040 E Business 30
Columbia City, IN 46725
Dealership Experience
4 yrs, 7 mos
Industry Experience
4 yrs, 7 mos
Languages Spoken
English
304 Reviews
Write a Review304 Reviews of Zachary Ott
September 13, 2025
I was at this dealership recently looking at a 2026 Corvette. Zachary Ott was my primary salesman along with Griffin Steel. Both salesmen were very helpful and polite from day 1. This deal went on for Corvette. Zachary Ott was my primary salesman along with Griffin Steel. Both salesmen were very helpful and polite from day 1. This deal went on for days as I had questions and was just a bit cautious due to the price of the Corvette. Zachary and Griffin were most patient with me during this sale and I thank Zachary and Griffin for that. Jeff Franke the Chevrolet General Sales Manager was also very helpful and polite in helping to complete this sale. Once they knew the Corvette was sold via phone the Corvette went into isolation ( so to speak ) and no one was allowed to even sit in it as it was mentioned that another customer wanted access to the Corvette it and he was denied because it was sold. I thought that was very courteous. Blake Byerly in finance made this an east transaction. I also had a chance to meet Kasey Shirey the General Manager / Partner - again very polite and helpful. It's not often you get to meet the owner / owners of most dealerships, and to do so it gives the dealership a more home town feel instead of other dealerships which have a more corporate feel to them and you have no idea who owns them. All in all a great experience here. More
Other Employees Tagged: Jeff Franke, Kasey Shirey, Blake Byerly, Griffin Steel
September 08, 2025
Dealership was quick and easy. No pressure and took care of me needs. Top notch customer service. No pressure and took care of me needs. Top notch customer service. More
Other Employees Tagged: Jeff Franke
August 27, 2025
Everyone was very nice and helpful. I did not feel like i was being pressured to get anything I didnt want. I am very happy with the whole experience. I did not feel like i was being pressured to get anything I didnt want. I am very happy with the whole experience. More
Other Employees Tagged: Jeff Franke, Blake Byerly
August 23, 2025
One of the best experiences buying a vehicle EVER! They really set the standard for customer service and all around experience. Zach was exceptional! Very personable, knowledgeable, and made us feel s They really set the standard for customer service and all around experience. Zach was exceptional! Very personable, knowledgeable, and made us feel so comfortable… would absolutely recommend him and City Auto Mall for your next purchase! More
August 21, 2025
Zachary was awesome and helpful the entire buying process. The entire staff made me feel comfortable and confident with my purchase. What a great experience! process. The entire staff made me feel comfortable and confident with my purchase. What a great experience! More
Other Employees Tagged: David Dau
August 08, 2025
Zach was fantastic. Provided every bit of knowledge and service that I required. Helped make what can sometimes be a tiresome experience much easier. Answered all my que Provided every bit of knowledge and service that I required. Helped make what can sometimes be a tiresome experience much easier. Answered all my questions and provided quite a few answers before I could even ask. Also made me feel like he genuinely had an interest in helping me in the future whenever I may need. Pleasant vibes from the entire staff. Special shout out to Blake for his assistance as well. More
Other Employees Tagged: Blake Byerly
August 06, 2025
It was a pleasure collaborating with Zack. His approach ensured a comfortable and relaxed experience. He consistently demonstrated a willingness to accommodate specific needs. We wish him succ His approach ensured a comfortable and relaxed experience. He consistently demonstrated a willingness to accommodate specific needs. We wish him success in future sales endeavors. More
August 05, 2025
Didn’t intended to buy a new car,, But fell in love with Active Equinox!!,, wanted to say Zach is an amazing employee you have he made the experience amazing he made sure I was comfortable within the vehicl Active Equinox!!,, wanted to say Zach is an amazing employee you have he made the experience amazing he made sure I was comfortable within the vehicle explained things I hadn’t even asked or thght about!! He sure knows his stuff!! Thankyou so much Zach!!! Because of you I would highly recommend this dealership!! More
Other Employees Tagged: Jeff Franke
August 05, 2025
He was very nice and knows what he’s talking about really lets you test drive it and also points out a lot of features lets you test drive it and also points out a lot of features More
Other Employees Tagged: Blake Byerly

