Dealership Experience
10 mos
Industry Experience
10 mos
Languages Spoken
English
161 Reviews
Write a Review161 Reviews of Zack Rooks
November 17, 2025
We sre most impressed with Tony Serra Nissan in Cullman. The team treats us like family. Jacob Price and everyone are fantastic. The service department is top notch. The team treats us like family. Jacob Price and everyone are fantastic. The service department is top notch. More
Other Employees Tagged: Geoff Lay,Jacob Price
November 14, 2025
I took my vehicle in for a follow up after a major overhaul. Zack worked today and as usual it took care of the issue quickly. The communication was also excellent. overhaul. Zack worked today and as usual it took care of the issue quickly. The communication was also excellent. More
Other Employees Tagged: Zack Rooks
November 14, 2025
Always friendly. Always fast. Great communication with the advisors. The advisors are always smiling even when they're having busy days. Always fast. Great communication with the advisors. The advisors are always smiling even when they're having busy days. More
Other Employees Tagged: Zack Rooks
November 11, 2025
Great service. Completed within days. All employees there were professional. Zack is great! Should be rewarded for caring so much about your customers. Completed within days. All employees there were professional. Zack is great! Should be rewarded for caring so much about your customers. More
November 10, 2025
Buffy was very professional and kind she listened to my concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to complement my jewelry, which I loved! More
Other Employees Tagged: Reece Weissend, Buffy Smith, Sam Gaither
November 06, 2025
I pulled my car into the lot, went inside and told the salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases makin salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases making the sound. When I take my foot off the brake the annoying sound returns.He said to wait in the waiting area so they could check it out. He came back 15 minutes later and said they couldn't find anything wrong with it- no annoying ticking sound. I said okay. I pulled out of your lot, went about a block and the annoying ticking sound was there. I got this car a couple months ago and the annoying ticking sound started the other day. A person would have to be stone deaf not to hear it. More

