Zack Rooks

James is professional, kind, and will do what is necessary to see that my concerns are taken care of. necessary to see that my concerns are taken care of. More

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I dropped my car up. I got me some popcorn and some water and watch TV and my vehicle was done very promptly. I got me some popcorn and some water and watch TV and my vehicle was done very promptly. More

by fowler_melissa5 Verified Customer Verified Customer

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I came in to get my car serviced and James was helpful and great! They got us right in and out and explained everything in detail afterward. Thank you so much for the wonderful service as always! and great! They got us right in and out and explained everything in detail afterward. Thank you so much for the wonderful service as always! More

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Very professional and nice people to talk to and deal with when you need something done on your vehicle. with when you need something done on your vehicle. More

by rita.briscoe Verified Customer Verified Customer

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Quick, and everyone was very nice Good, great, wonderful, fantastic Nice, yummy, 6-7 xxxx it fantastic Nice, yummy, 6-7 xxxx it More

by Kjk2413 Verified Customer Verified Customer

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Our issue with our door still is not resolved. We have a $3000 wrap around warranty and or door still is not fixed. We were told if they mess up our door, we will be responsible for fixing what th We have a $3000 wrap around warranty and or door still is not fixed. We were told if they mess up our door, we will be responsible for fixing what they fix. Our manufacturer warranty runs out May 1, 2026. The vehicle was bought certified pre owned in 2023, they are telling us there is no record of it. Furious! More

by hudson218 Verified Customer Verified Customer

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Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76 Verified Customer Verified Customer

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The last time I came in for service. They told me the oil change and tire rotation was bogo. When i returned a month later Zack said theyre not on special. So I dont see a reason to make They told me the oil change and tire rotation was bogo. When i returned a month later Zack said theyre not on special. So I dont see a reason to make an appointment and come to Tony Serra for an oil change. The service i received I could have gotten it somewhere else for that price. Instead of driving 45 minutes out of the way. More

by Dawn Campbell Verified Customer Verified Customer

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My service was done quickly and professionally during my visit. I especially liked that I could schedule on line visit. I especially liked that I could schedule on line More

by Scabri Verified Customer Verified Customer

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In and out coffee was still out when I left No problems friendly people there friendly people there More

by Bgorse54 Verified Customer Verified Customer

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