chris russell

Please Read this it's very important. .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two m .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two months, after I took the car it wasn't running as it should, I completed and took it to service department again and each time they tells me something new, and still not running as it should be, I took it to get a second opinion and I'm told it was a rebuilt Engine even though my car is still under warranty, I got thrre to complaint but on the way I thought of something else is to trade it to a new car , I did but they pressure me to buy a mechanic warranty, the next day I filled a form for the cancellations, I emailed it 5 times with no response I called them and they said it went automatically to kia finance and it take time to be canceled, now 5 weeks later I called kia Finance in California headquarters of Kia manufacturer and finance, I'm told they have nothing to do with it, it's between you and world kia, Today I called kia management and I explained what kia finance told me , she said you have to read the contract and the cancellations form and it will take them 12 to 16 weeks to get a reply. I'll wait and if none happened I will take it to the next step which take them to court. This Dealer it's something else, please go all over the dealerships before you come to world kia. Don't buy or take you car to service there. Good luck More

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I really appreciate that Patrick took the time to listen and went over and beyond to delivered my only want... A sunroof! Thank you love my Outback! and went over and beyond to delivered my only want... A sunroof! Thank you love my Outback! More

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Nicole really put a great deal together for me and my family. Thank you world Kia. family. Thank you world Kia. More

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Let's just say coming in skeptical. And definitely knowing what we were willing take and not settle. I would have to say my husband and I experience was amazing. Travionte Gooch was pat And definitely knowing what we were willing take and not settle. I would have to say my husband and I experience was amazing. Travionte Gooch was patient and very detailed in explaining everything to us. Even when I seemed a little frustrated he was patient with me and my husband. Her is definitely a personable person. Very friendly and mannerable. We have always purchased our cars from here. Yes we had on bad experience about 4 years ago. But I would recommend World Kia to everybody. And if you need to pick anyone to work with....I recommend Travinote Gooch. He gets a 10 out of 10. More

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