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Volkswagen of Downtown Chicago
Chicago, IL
3,234 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 31, 2026
Luis was the most knowledgeable, kind, and non pushy
salesperson I’ve ever encountered! Thank you for making buying a car fun!
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by mindy.blondin22
May 30, 2026
I want to give a huge thank you to David for all of his
help. When I was first assigned to Yagi, he didn’t seem interested in helping me at all and was kind of rude, which made an already stressful situati
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by Adileneortiz9
Employees Worked With
May 27, 2026
Very pleasant and extremely wonderful to work with.
He was excellent at addressing what our needs were and making sure we were well taken care of.
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by knappbenji
Dealership Inventory (361 Vehicles)
Photos & Amenities
- Free WiFi
- Indoor Customer Parking
- Automated Car Wash
- Instant Financing
- Complimentary Valet Parking
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Climate Controlled Indoor Lot
