585 E Main Street
New Britain, CT 06051
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I had a great experience on the purchase of my RS! Anthony was very attentive in helping to ensure things went smoothly and he was quick to answer questions and provide any detail I requested about the car. Thank you to all for helping me to get into the car I have been oogling over for years!
I would never purchase from them ever again. I bought a used car that was covered in crumbs despite being “detailed,” and had the previous owners registration and insurance cards. Once I drove the car home, I noticed a mud cap was broken and called them to see if I could bring it in. They told me I must of hit something and “afraid to tell my dad” despite not hitting anything and that I purchased the car myself. I would never purchase from them again.
Picked up our new Ram and we love it! Fifth car from pass! Definitely go see Henri!
Great experience at Papa’s! Excellent price and service, Henri is the best in sales!
This is our second Jeep purchased at Papa's. We also have them serviced here. Everyone is very nice, honest and helpful. Anthony Salvatore is great. Very patient and knowledgeable and takes his time explaining things. Follows through too. Five stars to him.
Bad experience. Dealership sold me a used AWD Jeep with different size tires on it - tires in the front larger than the rear. I was assured the vehicle passed a thorough safety inspection. The tire size difference should have been picked up. Unfortunately, over a short period of time the vehicle developed mechanical issues including braking problems and significant vibrations being felt constantly while driving. When diagnosed by my mechanic he explained that many of the issues experienced when the vehicle was being driven were likely being caused by the tire size difference and that the tires should be replaced immediately to ensure additional damage to the vehicle is not caused. Brake and wheel bearing repairs were required in addition to having the appropriate tires installed. The expensive Vehicle Service Contract/Insurance I purchased through the dealership would not cover these vehicle repairs because they were deemed "routine maintenance" - worthless Sorry I did not use Capital Garage as I have in the past. I thought I would give Papas a try. Big mistake.
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