Town East Ford

18411 Lyndon B Johnson Fwy

Mesquite, TX 75150

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What Others Say

I recently took my vehicle to Town East Ford with a long list of maintenance tasks, and the experience exceeded my expectations. My service advisor, Austin, was exceptional, providing clear and consistent updates while also offering cost estimates so I was never caught off guard. The team not only completed all the work on time but actually finished ahead of schedule. I've been a loyal customer since I bought my car from Town East Ford in 2017, and their outstanding service ensures I'll keep coming back. This dealership earns a perfect 10/10 in my book!

Appointment was on time. Service rep was courteous and answered all my questions. Definitely a good experience.

Farle and Anuj made a process no one looks forward too, a fast and painless process.

This device was to correct an error made during the last recall service. Davis McDonough was extremely helpful and knew exactly what was required to correct the issue. The whole process was painless and relatively quuck.

They will help you even if they make a mistake. The customer service mngr. is awesome

Crista was very helpful and kind. She went over all procedures and what is needed to be done. Thank you crista.