5995 Alameda NE
Albuquerque, NM 87113
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The service department is extremely friendly and helpful. Angel Santos was able to explain the services needed and the reason for them in a very friendly and timely manner
I'm disappointed in today's service. It took more than 3 hours for an oil change and wiper blade replacement. I received the email with 13 recommendations, at thousands of dollars, to which I checked "not today." I reviewed it, but found no submit button. I assumed it went through. Then, sitting 20 feet from the service manager, after more than an hour I approached, and was told they were waiting for the online response, the work was completed. They knew that I was waiting. So is this what service has come to..putting all the responsiblity on the customer, with a number of service representatives were crowded around one desk joking, while a customer is a few feet away waiting for her car? I purchased my Prius there, and had every service for the past 12 years there. The warranties are gone, so I might as well find service where employees value customers, instead of hiding behind some offensive application. Lori Killough
Always great service and very courteous. Nice and professional service department. Keep up the great work.
Advisor was extremely helpful and professional. All work performed promptly as Promised. Nice facility and all employees were courteous and friendly
I really appreciate this clean and organized dealership. I especially appreciate my service advisor, Rich. He is professional, always keeps me informed when my car is in for service and provides advice/suggestions that are reasonable and help me extend the life of my car. I trust him. The wait for service to be completed is also reasonable. Larry H Miller Toyota is the only place I take my car for service.
All sales staff were very professional and Sarah did a fine job in closing the paperwork and helpful to us after the sale!
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