Hello, Your service dept. Rocks!! Josselyn G. was very attentive to my wife's needs! This was by far the absolute best experience I've ever had!!! Kudos to you all!!!! Especially Josselyn! She is a major asset to your company!!!!!

I have leased a few cars from McGrath Nissan over the last 20 years. They sent me an offer for a Free oil change & $500 of a new car purchase that I have used before at the service department for one of my cars a Toyota. I called and made an appointment with the service department after it was Approved to get the oil change even though it was a Toyota. I drove 20 minutes there & was informed by Kane the Rude Service Manager that he could Not accept the coupon they sent to me. I was looking at purchasing a 2021 Nissan Maxima. NOT NOW. I would Never do business again with this dealership who has a Service Manager that is soo RUDE. A Free Oil change would have cost him maybe $20 out of pocket. Instead it cost his dealership a Few Thousand Dollars in the loss of a Vehicle sale.

Had purchased Pathfinder Platinum. Everything went through very smooth. Had collected all the information to talk about abs deal went favorably. Staff was good and courteous.

Went to purchase a vehicle, I told what I had for a down payment, and not a penny more. They ok. Bought the car did the financing. A month after purchase they call and say I own them money. I never borrow money nor make payment to them. Now they say the filing a report against me! These people are scam artist!!! Anything to make a buck. Read thru all of my paperwork and not one thing in the paperwork stating I own them money for anything!!!

Been going there for ten years my family and I have bought at least 12 vehicles in that time,Kane the service director and his crew are fantastic,always great service and car fixed right the first time. . Jimmy Hoffa

Sales Manager is good but the rest of the employees I encountered lack the sense of customer service. Its ironic that their motto is guaranteed customer satisfaction. I bought a 2017 Nissan Pathfinder last Oct 19, 2019, it was Saturday. I was informed that this car was just fresh from delivery though it was already posted on their website. I really liked the car but then it has a deep scratch on the right hand door, they made a deal with us that they will fix it. Since it was Saturday, their rental office is closed so they cannot provide a loaner at the moment. They told us to bring the car home and set a schedule to fix it. Oct 28 we brought the car back and then Oct 30 we picked it up. The next day I notice that the scratch is still there, it looks like they just paint it and did nothing with the scratch. What they did was very superficial. So I complained, and this GM told me that its the best they can do. I was like so if we didn’t buy the car, this is how they gonna sell it, and he said yes, from then I know that he is talking xxxx out of me. I know even the worst used car they can make it look new so it can be sell fast. I was stupid to be convinced that they will fix it, now they wanted to split the cost with us. It feels like I was rob. In the very first place that car should be fixed first before they sell it.