8 Louisiana Mercedes-Benz Dealers

Ayanna Cook provided excellent customer service. - Stairway

Ayanna Cook provided excellent customer service. Henry sent me a video about the condition of my vehicle and explained service options, thank you so much, and Charles was so friendly and accommodating. They were all knowledgeable, efficient, and friendly.

Very helpful, professional, helped me to get the best - Chanel Barbie

Very helpful, professional, helped me to get the best deal possible! I had many issues with my purchase but he made everything a breeze.

Your service department staff (Joe and Sherrie) is - Lrlsax

Your service department staff (Joe and Sherrie) is exceptional. Joe LoGuidice recently helped with a car repair and ensured I made it to a Dr Appt. You will always get my business Kudos for your professionalism.

I love Mercedes Benz of Shreveport. - chakahill20

I love Mercedes Benz of Shreveport. Customer service is top tier and fast and quick the wait was not long at all to get my car maintenance. Everyone was very friendly and made sure I was comfortable while I wait till vehicle was done. Thank you Mercedes for all you do

Great Dealership, Great Sales Experience. I purchased my... - Alpiner

Great Dealership, Great Sales Experience. I purchased my car sight unseen, out of state and everything was exactly as depicted. No nasty surprises, nothing. Stephanie and team delivered a great experience, no pressure. Registration was also a breeze. Great dealership, thank you team!

I request my 2003 M-B be looked at for the driver side... - bdegrafenread

I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car. i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!

I drove 9 hours to and from Houston to get the vehicle,... - TennisNoob

I drove 9 hours to and from Houston to get the vehicle, service, and delivery experience consumers should be getting. Patrick Harrison has been beyond helpful and pleasant to work with. Patrick and Walker does not give the run around and BS that local Houston dealers are known for giving. I've purchased many cars (Lamborghini, Porsche, BMW, Mercedes, Jaguar, Lexus, etc.) throughout the years and I can say Walker has given me the most detailed delivery experience over the rest of them. Finance was great as well, so as the other staff that was at Walker. Usually you walk into a dealership and you only get greeted by the sales that sold you vehicle but Walker as a whole felt more of a local family business that was welcoming. Patrick was super detailed pre-purchase and continued to follow up on the vehicle production, when it shipped out, when it was in transit, when it arrived, and even when I was on my way home. The 9 hour drive was well worth it.