I am giving a one star solely due to how wonderful - Scozza
I am giving a one star solely due to how wonderful Yessica was during the sales process - if it was not for her and if you could leave no stars, I would. Aside from that, I spent 5 hours at the dealership to finalize the purchase of my new Jeep Wrangler on Monday. Now 3 days later I am sitting at the dealership because "they messed up the loan." Now I am being told to either put down a significant downpayment or downgrade to another car. Jacob the sales manager called me today and was nothing but unprofessional and short on the phone. Now, sitting here, I am being treated like an insect as I will not downgrade and am telling. them I want my trade-in back. Word of advice, come in during banking business hours as they like to over promise and under deliver or just go to a car dealership with integrity.
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