2 days ago
"Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis and repair. I know that Technician Randy put forth much tenacity and patience throughout the diagnosis and repair process, though I only was able to shake his hand and thank him in the end. Eric listened to all of my concerns and I am sure was involved behind-the-scenes during the required iterative factory support correspondence.
The end result is that my wife's Lotus is now running as it should. She is very happy (and so am I!)"
"Randy has become extremely competent in the Service of Lotus vehicles. It is ALWAYS done right the first time regardless of complexity. Location is very convenient off I95. Facility is nominal but highly functional."