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Buchanan Automotive Inc
Waynesboro, PA
316 Reviews
Welcome to Buchanan Automotive Chevrolet Buick GMC of Waynesboro, Pennsylvania - With the Lowest Guaranteed Price. If we can't beat another dealerships price on a new car, we will pay you $1000!
Browse our huge selection of new Buick, GMC and Chevrolet; and a variety of pre-owned vehicles. Make an appointment with our service department, get a quick quote or order parts online.
If you are in need of a special finance dealer speak with one of our professional and courteous Finance Managers or fill out a finance application online and we can help with your unique credit needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 316 reviews
January 02, 2023
If I could give them no stars that would have been more accurate. I went in Christmas Eve to look at a new truck. They originally offered me 10k for my trade in, I got up and walked out. I get a call 30 mi accurate. I went in Christmas Eve to look at a new truck. They originally offered me 10k for my trade in, I got up and walked out. I get a call 30 minutes later from Mike stating “he would work with me and he really wanted to work with me because I seemed nice” he offered me 18k for my trade. He said my payment would be 760. I declined the offer. Fast forward a week, I call and tell them I want them to rework the numbers because I no longer want to trade my current vehicle. Jason calls and tells me straight off the bat my payment would be $860. He sounded completely incompetent and I had to explain that I no longer had a trade in. He had no idea that last week the payment would be 760 so he looked foolish and I did tell him that. I also told him to stop wasting my time with going back and forth. This is my 19th car and I’m no stranger to the games. He stated “we sell a lot of cars I’m not playing games” I said to him that they sell cars because they are advertising them cheaper than other dealers but their reputation still remains below poor. I then get a text message from Dennis with a payment of $880 and an interest rate that was 4.99% higher than last week without them re running my credit again today. I was also told I would get internet pricing but further review of my approval showed that after they add everything back on that I’m basically paying the msrp anyway. This place wasted HOURS of my time just to treat me like an idiot. The only good reviews are either from employees or people not wise enough to know they are being robbed blind!! More
by Disappointed twice in a week
Employees Worked With
Mike Jason Dennis
Helpful December 29, 2022
Have now reached out 7 separate times to get numbers on a Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and Silverado was promised I would be sent info every time. First by salesmen, then managers, the the gm. A GM even gave me his personal phone number and then didn’t get back to me again. Ridiculous go elsewhere they are obviously not interested in selling cars and making money. More
by jdmbrazilian
Employees Worked With
Alex Sentelle
November 11, 2022
Let me start with Buchanan final price is not the final price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the truc price. Truck listed at $42,411 with my first responders discount truck should have been $41,911. Tell me why when they brought the paper out the trucks price was $47,000. Plus all the extra stuff you can't take off like the air in the tires, the theft BS they offer, and other things totalling $2000. So the trucks final price is actually $49,000. My 2020 WRX with 31k miles they offered $22,000 for which is a joke all in itself. Please take this warning, it all looks good on the website but after driving 1.5 hours there and 1.5 hours home, I still have my car. With $5,000 down they had my payment at like $1,300 a month for 72 months. Picture paying $96,000 for a truck that is listed on their website for $42,000. They use your trade it to cushion the blow of the price they advertise, and then act like they're doing you a favor. I'll never go back, I bought a truck in 2020 from them and it took me 8 hours to get the deal they advertised and didn't want to do that again this time. Please save your time and gas. More
by John Fowl III
Employees Worked With
Amanda
September 29, 2022
The 5 star reviews are fake! They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just h They have people write fake reviews to get their score up. Most likely upper management pretending to be a customer. Trust the bad reviews, we just had an experience similar to majority of the people that also had bad experiences. When you see the same complaints over and over BELIEVE THEM. Run from this place, there are many other reputable car dealerships that will appreciate and treat you fairly! More
by Not sharing name
Employees Worked With
All of them
August 23, 2022
The price on cars. com was 52 thousand dollars. When I talked to Buchanan Automotive the price was 68 thousand dollars. Not very good pr. com was 52 thousand dollars. When I talked to Buchanan Automotive the price was 68 thousand dollars. Not very good pr. More
by tculbf
Employees Worked With
Alex Sentelle, Jen Mccleaf
July 16, 2022
This Dealership was amazing, went above beyond. Ali was phenomenal I highly recommend her. Her service was A 1. Alex was fantastic and ensuring everything went smoothly during the purchas Ali was phenomenal I highly recommend her. Her service was A 1. Alex was fantastic and ensuring everything went smoothly during the purchasing process. More
by b
Employees Worked With
Ali was Great , Alex Sentelle
June 28, 2022
My fiance and I purchased a 2022 chevy Silverado yesterday. Our sales person Jason Shrader was excellent, answered our questions we had throughly, good customer service, and overall best sales perso yesterday. Our sales person Jason Shrader was excellent, answered our questions we had throughly, good customer service, and overall best sales person we've dealt with. Highly recommend if you go to Buchanan automotive to request Jason. The only complaint I have is the "sales manager" tried pricing us at a different rate than what they had on their online website, after we had explained the website had different pricing the manager did go back and fix the numbers. We are happy with our purchase! More
by Triciaannm22
Employees Worked With
Jason Shrader
