Seidel Hyundai

My experience at this dealership was extremely poor and very disorganized. We arrived early in the morning and spent more than 7 hours at the dealer. At no point was I seated in an office to properly discu very disorganized. We arrived early in the morning and spent more than 7 hours at the dealer. At no point was I seated in an office to properly discuss the price or the loan terms. I was only told verbally, and on a poorly written piece of paper, that my monthly payment would be $399. After a long wait, and being very tired since I was there with my family (who are witnesses), we left to get something to eat. When we returned, all the paperwork was already prepared for signing. Only at the very end did I realize that the payment was not $399, but higher. I complained, and David Finamza told me that this was the only loan they were able to obtain. Additionally: The loan was supposed to be under my wife’s and my name, but they ended up putting it only under my name. I was informed of the final payments after everything was already signed. I was never properly taken into an office to discuss or review the loan details. The vehicle was delivered without floor mats. I complained the same day, and the salesperson told me he would call me to give them to me. He never called. Two days later, someone called me saying the floor mats would cost $125, which is unacceptable. David told me that once the plates and registration were ready, I could pick them up at the dealer. Instead, they lost them and sent the plates and registration to my old address in New York without authorization. Everything about this purchase was chaotic and poorly handled. I filed a report with Hyundai Corporate, and I was contacted by Hyundai Consumer Affairs. This matter is currently under investigation. This dealership shows very bad sales practices, and I strongly advise anyone considering buying here to be extremely careful. More

The Yellow Brick Road to Shillington There’s no Place like Seidel Dealership. Our paths crossed on a hot summer day when we Eased on Up the Hill to Hyundai Seidel. We had the Courage to open the do Place like Seidel Dealership. Our paths crossed on a hot summer day when we Eased on Up the Hill to Hyundai Seidel. We had the Courage to open the door and was met by a young man (Devin Harris) who had Heart of an eager new employee. We test drove a 2025 Santa Fe. The Knowledge and kindness of many employees was greatly appreciated. It didn’t take long for The Wizard to appear to make us an awesome offer. We are now driving a new Santa Fe. Seidel Hyundai Dealership is an amazing place. No lions, tigers or Bull… Just WICKED deals! P.S. Oh my, They’re pet friendly too! Shelly says Hi! More

I "I had a great experience at Seidel Hyundai. From the moment I walked in, the staff was incredibly friendly and attentive making sure I felt welcomed and informed throughout the entire proc From the moment I walked in, the staff was incredibly friendly and attentive making sure I felt welcomed and informed throughout the entire process. They offered a wide selection of top-quality vehicles and took the time to understand my needs, helping me find the perfect car. The whole process was seamless and stress-free and I couldn't be happier with my new vehicle. I highly recommend Seidel Hyundai anyone excellent customer service. More

They were quick, courteous, and thorough. The problem was resolved in one visit. They can definitely be quicker on returning answering phone calls. The problem was resolved in one visit. They can definitely be quicker on returning answering phone calls. More

I felt very respected and was not talked down to being a woman. Everyone treated me with kindness and respect. woman. Everyone treated me with kindness and respect. More

All worked out well. The overall experience was done informally yet professionally and we went through the process in a very satisfactory manner. The overall experience was done informally yet professionally and we went through the process in a very satisfactory manner. More

This dealership is top notch. They answered all my questions even on days off. Helped me make the best choice for my needs and made sure it was what I wanted. There was no pressur They answered all my questions even on days off. Helped me make the best choice for my needs and made sure it was what I wanted. There was no pressure or sales pitches. Just true and honest conversations about the vehicle. More

This dealership made looking for a car so easy. Helpful staff who showed multiple options! Juan was very helpful with the search for a perfect car for me! Great environment filled with awesome staf Helpful staff who showed multiple options! Juan was very helpful with the search for a perfect car for me! Great environment filled with awesome staff! More

I have been purchasing my cars with Seidel Hyundai for several years now. I am on my fourth car, I believe. I have full trust In this dealership. My last sales man was Juan and he was very comfortable and several years now. I am on my fourth car, I believe. I have full trust In this dealership. My last sales man was Juan and he was very comfortable and not pushy to be around. Great service, great cars and the financial department will work as fast as they can to get you in and out with your new car- thank again! Rachael More

I went in because my 2017 Hyundai Tucson's AC was blowing hot air. They supposedly did a comprehensive diagnostic which cost $190. They said the compressor was bad and needed to be replaced which cost $1100. hot air. They supposedly did a comprehensive diagnostic which cost $190. They said the compressor was bad and needed to be replaced which cost $1100. Went to pick it up when repairs were complete. Sat in my car for at least 10min with the car and ac running and the AC wasn't cooling. It was a very hot day so I drove it around for another 20min thinking maybe it needed time. Took it back in same day, and was told that there was was no Freon it, so there's either a slow leak or the new compressor might be faulty. Told me to drive it for a couple of days and bring it back if the problem persists. Needless to say it did. Took it back in again and finally they found a leaking hose. Which would cost another $276. I don't know why the leaking hose wasn't identified when the complete diagnostic testing was done. Less than a week I am back to square 1 and out almost $1600 because my AC is once again blowing hot air. Needless to say I will not be taking my Hyundai back to them for any kind of service. More