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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
1,757 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,757 reviews

August 27, 2025

Super helpful staff. Left with what I wanted at a good price. All the support staff have also been above and beyond as well. More

by jamesdlloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2025

Dealership went above and beyond to provide excellent service, and performed repairs as requested flawlessly More

by Mattroth19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Corsi, Britney depascale
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Aug 25, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team exceeded your expectations and completed your repairs perfectly. Your satisfaction means the world to us, and we truly appreciate your trust in our dealership. We look forward to serving you again in the future!

August 21, 2025

They supplied a video since I was not At the dealership but it had no sound. When I called on it went to voicemail; I left a voicemail and no one called back. When I picked up the car, no one in service More

by TEREK.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Aug 25, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the communication issues you encountered, from the video without sound to the unreturned phone call. This is not the standard of service we aim to provide. We are addressing these points with our team to ensure this does not happen again. We appreciate your feedback as it helps us improve.

August 20, 2025

No pressure sales. Very efficient and extremely helpful. They actually listen to what you are interested in buying and what you want to pay for a vehicle. More

by rxgriff81
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kirk, Thomas
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Aug 21, 2025 -

Byers Subaru Dublin responded

Thank you so much for this wonderful review! We're thrilled to hear that our team provided you with a no-pressure, efficient experience. It means the world to us that you felt truly heard and that we were able to help you find exactly what you were looking for within your budget. Your feedback reinforces why we do what we do - putting our customers first and listening to their needs. We hope you're absolutely loving your new vehicle! Thanks again for choosing us and for taking the time to share your experience.

August 19, 2025

Everything was good just didn’t like the price. The amount just to look at the car should be taken off when the repair is done. More

by toni.gehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
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Aug 20, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. I'm glad to hear that everything else about your service experience was good. I understand your concern about the diagnostic fee. This charge covers the time and expertise our technicians invest in thoroughly inspecting your vehicle to identify the issue accurately. While we know it adds to the total cost, it ensures we provide you with the most precise diagnosis and repair recommendations. We truly appreciate your business and hope you'll consider us for any future automotive needs.

August 18, 2025

I’ve had nothing by poor experiences with Subaru since purchase. I just traded it in for a Ford. I will never buy another Subaru. More

by Etrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 19, 2025 -

Byers Subaru Dublin responded

Hi there, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with Subaru didn't meet your expectations. We value every customer's input as it helps us improve our products and service. While we're disappointed to hear about your decision to switch to Ford, we respect your choice and hope your new vehicle serves you well. If you're ever willing to give us another chance in the future, we'd welcome the opportunity to provide you with a better experience.

August 18, 2025

Before shopping for a car, multiple days were spent researching reliable and cost-effective vehicles to look at and test drive. We drove some new cars from different lots at first and found the option More

by alan.lilly
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Long
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Aug 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience with us! It's wonderful to hear that Jeremy was able to help you find the perfect pre-owned vehicle that met both your needs and budget. We're thrilled that his approach of using technology to efficiently narrow down your options and arrange test drives made the process smooth for you. Your feedback about the difference in quality between new and pre-owned vehicles is really valuable to us. We're so glad you found a reliable, cost-effective option on our lot that you're happy with. Thank you for choosing Subaru of Dublin, and we hope you're enjoying your new ride! Please don't hesitate to reach out if you need anything in the future.

August 17, 2025

The best service center in central Ohio. Was there for routine maintenance and everything was completed in an efficient manner. Friendly staff!! More

by mnelson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 18, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that everything was efficient. Our staff truly enjoys providing friendly and reliable service. We look forward to seeing you again for your next visit!

August 16, 2025

Great service, Brandon provided good advice re what was actually needed and options. Another customer service person answered questions after the repair. Cashier was also helpful. The mechanic did a softwa More

by cwp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 18, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience. We're thrilled to hear Brandon and the rest of the team were so helpful and thorough during your visit. It’s great to know your Forester is fully repaired and that our team went the extra mile with the software update. We truly appreciate your feedback and look forward to assisting you again in the future.

August 15, 2025

This is wonderful place to buy a car and service your car. Everyone is very friendly and efficient. Will be back! More

by joannknable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. Our team takes pride in providing friendly and efficient service, and it means a lot to know we'll be seeing you again. Safe travels, and we look forward to welcoming you back!

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