
Genesis of Brooklyn
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 11:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 24 reviews
From the moment I walked in, I felt comfortable. The team was professional, respectful of my time, and never pushy. The atmosphere was positive and welcoming. Jabari was outstanding knowledgeable, p The team was professional, respectful of my time, and never pushy. The atmosphere was positive and welcoming. Jabari was outstanding knowledgeable, patient, and highly professional. He made the leasing process smooth and simple. I would absolutely recommend this place! More
Great service and communication. Professional from beginning to the end! Would definitely recommend to family and friends.. Professional from beginning to the end! Would definitely recommend to family and friends.. More
Got a better deal here then I did at a Genesis dealer in Jersey! Thank you Butch Jersey! Thank you Butch More
From the moment I walked in I knew it was the right place to be purchasing a Genesis. Michael, Butch and their entire staff was extremely kind and knowledgeable. Made the entire process seamless. to be purchasing a Genesis. Michael, Butch and their entire staff was extremely kind and knowledgeable. Made the entire process seamless. More
Everyone here at Genesis of Brooklyn truly does live up to the motto "transparency, efficiency and respect". I really understood the difference between a family owned and operated business vs everywhere el to the motto "transparency, efficiency and respect". I really understood the difference between a family owned and operated business vs everywhere else. Butch was fantastic and so was his staff. Genesis is a wonderful products paired with the ideal staff. Can't ask for much more! More
Second car I’ve gotten here, and they never disappoint. Friendly team and smooth process. Friendly team and smooth process. More
From the moment I stepped in, I felt taken care of. The team at Genesis of Brooklyn really listened to what I wanted and made the whole process simple and enjoyable. My new GV70 is incredible, and I co The team at Genesis of Brooklyn really listened to what I wanted and made the whole process simple and enjoyable. My new GV70 is incredible, and I couldn’t be happier with the experience More
They are so unprofessional and no one knows what their doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the manager I spoke to now was not understanding at all and didnt do the right thing. Also one of the receptionist hung up the phone was very unprofessional. Needless. To say I had to schedule so.mewhere else because of the treatment I got there. Also thet didnt give a good lease price at all I wouldn't ever buy a car or do business with them. They are very unprofessional and dont care about the consumer at all. More
Bought a 2024 G80 last week with great pleasure. From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after with eagerness to go above and beyond. I have bought many cars in my lifetime and this is the first dealership I would be happy to return too. More
Purchased a 2024 GV80 with software issues. AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautifu AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautiful car loaded with problems. traded in with 1305 miles for a reliable AUDI🤩 More