
Volkswagen of South Miami
Miami, FL
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent service, under promise and overdeliver, from the selection to the time it took to get to finance everything was seamless. Would recommend to everyone 👍🏼🙌🏼🤗💪🏼👏🏼👏🏼👏🏼 the selection to the time it took to get to finance everything was seamless. Would recommend to everyone 👍🏼🙌🏼🤗💪🏼👏🏼👏🏼👏🏼 More
Excellent work group, prompt response to the situation or problem with the vehicle, good job problem with the vehicle, good job More
This is a very small dealership with little to no parking. There is no clear signage directing visitors to their desired departments within the dealership. The dealership atmosphere was cold and devo parking. There is no clear signage directing visitors to their desired departments within the dealership. The dealership atmosphere was cold and devoid of positive energy. Our salesman was personable and engaged my wife and I in conversation. But he pulled the old, "let me check with my sales manager" and we did that dance a couple times until the sales manager and I came to an agreement. Why not just have the "sales manager" sell us the car. However, the real disappointment came when our salesman told us he couldn't put gas in the car we just purchased. He said he was doing us a favor because they only had 87 octane available and he didn't want to put that in a high performance vehicle. But, not to worry because he was going to Zelle me the money for gas. On the way home from the dealership I stopped and spent $90 filling up the tank. Still waiting on that Zelle. The one bright spot and shining star at this dealership is Carin in finance. She was personable, attentive and accommodating. She explained everything clearly and somehow got me to spend $300 more a month on additional services. Lastly, the insurance lady was, to put it mildly, unhelpful. In summary, the dealership was "ok" we left with the vehicle we came for at a price we think was fair. It just could have been so much better. More
My experience at Volkswagen of South Miami was phenomenal! Dioel Navarro (Sales Advisor), Daniel Garcias (Sales Manager), and Karen Torres (Finance Manager) provided excellent service from start t phenomenal! Dioel Navarro (Sales Advisor), Daniel Garcias (Sales Manager), and Karen Torres (Finance Manager) provided excellent service from start to finish. Each of them went above and beyond to make sure I felt comfortable, informed, and confident throughout the entire process. I truly appreciated their professionalism, patience, and the great rewards and benefits I received with my purchase. Thanks to their teamwork, buying my new car was not only smooth but also enjoyable. I highly recommend this team for anyone looking for top-notch service and a dealership that genuinely cares about its customers. More