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Willowbrook Ford

Willowbrook, IL

4.4
192 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 192 reviews

October 11, 2025

I am completely satisfied with the service I received at Willowbrook Ford-Kia. As always, everyone is professional, competent and friendly. Thanks again for a great experience. Thanks Pedro and your entir More

by lindashir2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Judith and Luis
October 10, 2025

We appreciate the honest service that we receive from Willowbrook Ford. Staff is friendly and work is done correctly. Thank you toDiana and the service team. More

by eagle421flyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
October 09, 2025

I don’t believe the dealership looks out for the customer at all. Extremely disappointed how I was treated by the dealership. I had been a customer for approximately 18/20 years. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, Matt & Judy your receptionist
October 07, 2025

Pedro was very helpful, patient and kind. He explained everything that was needed to be repaired on my 2016 KIA Sorento. Service was A+. I’d highly recommend Willowbrook Ford/KIA. More

by MLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 07, 2025 -

Willowbrook Ford responded

Thank you for sharing your feedback about Pedro! We will be sure to share this feedback with him and the team. See you next time at Willowbrook Ford!

October 04, 2025

I’ve had a great experience with you guys from the moment I bought my car. Mr. Simon took care of me and since then all of the service guys and gal that helped me with my oil change even today with Justin I More

by dominickz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude and Justin. my very first oil change was a lady that I can’t remember her name..
Oct 06, 2025 -

Willowbrook Ford responded

Dominick, thank you for sharing your feedback about Mr. Simon and our team! We appreciate you choosing Willowbrook Ford and hope to see you again down the road.

October 01, 2025

Appointments are always on time. A report card is provided so I can plan for future needed maintenance. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 02, 2025 -

Willowbrook Ford responded

Abby, we are so pleased to read your feedback about our team! Thank you for choosing Willowbrook Ford and for sharing your experience. See you next time!

September 29, 2025

It was a very pleasant surprise to know that you folks do home repair work! I had a recall service completed on my car last Friday on my driveway!! The 2 guys were great! Did a good job and finished in a v More

by Hunt6424@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and partner
Oct 01, 2025 -

Willowbrook Ford responded

Hi Bob, we are thrilled to hear our team made home repair a breeze for you. Thank you for choosing Willowbrook Ford, and for sharing your experience with our team.

September 28, 2025

They were prompt, professional and easy to deal with. Sam kept me informed throughout the process. More

by cyrjj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 30, 2025 -

Willowbrook Ford responded

We appreciate your business and your kind words for Sam! Thanks from the Willowbrook Ford Team!

September 23, 2025

Service was great and well documented. Check out and receipt of the car was the fastest yet. More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Matt
Sep 24, 2025 -

Willowbrook Ford responded

Thank you for trusting Willowbrook Ford with your business!

September 21, 2025

Mobile service: I was offered mobile service after scheduling my routine oils change. I took them up on the offer. Two extremely professional and polite technicians came to my work to change my oil an More

by tracyvedok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana was the person who called me to schedule, unfortunately I did not get the names of the two technicians who provided the service.
Sep 23, 2025 -

Willowbrook Ford responded

Thank you for the fantastic feedback, Tracy! We're delighted to hear about your positive Mobile Service experience. We will share this with our team and look forward to serving you again at Willowbrook Ford!

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