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Willowbrook Ford

Willowbrook, IL

4.6
240 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 240 reviews

April 10, 2026

Excellent- Considerably attentive and knowledgeable. The staff there is phenomenal! Excellent service from the initial call to picking up the vehicle! More

by Elizabeth Eichten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vesely
Apr 10, 2026 -

Willowbrook Ford responded

Hi Elizabeth! We're so pleased you had a seamless and attentive experience from start to finish. Thank you for choosing Willowbrook Ford!

April 07, 2026

Great service- kept me informed , Justin was terrific! !! Did not have to wait very long for service to be completed. I will continue to have my car serviced there More

by napsac60514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 08, 2026 -

Willowbrook Ford responded

We're so pleased to hear that Justin and our team made your experience a positive one at Willowbrook Ford! Your feedback means a lot to us and we look forward to seeing you again. Safe travels!

March 29, 2026

Very prompt, courteous, and professional in the way i have been treated. Dianna was awesome More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna
Mar 30, 2026 -

Willowbrook Ford responded

Pat, it means so much to us to see your review! Thanks from Dianna and the team at Willowbrook Ford.

March 21, 2026

Dear, the dealership is fine and friendly. While capped, I could go to oiled machine to get you in, they get you out More

by danielemclain
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
All in employees are good and friendly.Not just one they work together
Mar 23, 2026 -

Willowbrook Ford responded

Thank you for sharing your feedback about the Willowbrook Ford team! It's awesome to hear you are in good hands with our team. Take care, Daniel!

March 20, 2026

Justin at the Kia in Willowbrook is always very knowledgeable and very pleasant and understanding He always takes care of me whenever I need help. I really appreciate him. He is a great employee. More

by lisamartinek23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 23, 2026 -

Willowbrook Ford responded

We’re so pleased to see your five-star review about Justin! Thank you for choosing Willowbrook Ford, Inc, Lisa!

March 14, 2026

Can to get a oil change Nico service repc was very knowledgeable and did very good job explaining every details was going on and very nice guy. More

by tinalewis1855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico service rep
Mar 16, 2026 -

Willowbrook Ford responded

We're glad to hear Nico took such good care of you, Tina! We hope to welcome you back to Willowbrook Ford again down the road.

March 14, 2026

Service gentlemen that I had Nico was very kind and considerate and very thorough telling me what was wrong with my Ford escort not pressuring me on anything and guiding me along the process I have to More

by goofygrandma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Castillo
Mar 16, 2026 -

Willowbrook Ford responded

We're glad to hear Nico made you feel at home! We’ll be sure to pass on your kind words. Thank you for choosing Willowbrook Ford. See you Monday!

March 14, 2026

Good service writer. He listened to the problems and helped getting them handled. Also he went out of his way on another matter. More

by M Bennett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 16, 2026 -

Willowbrook Ford responded

Thank you for sharing your experience with our service team! We are happy to hear our team went the extra mile to take care of you. - The Willowbrook Ford Team

March 13, 2026

very happy with Brian Binder who sold me the car. ..........very knowledgeable and not overbearing...........also the credit person Noel Schlueter was very good at his craft More

by Yogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Binder Noel Schlueter
Mar 13, 2026 -

Willowbrook Ford responded

Yogi, thank you for choosing Willowbrook Ford! We're delighted to hear that Brian and Noel made your experience smooth and enjoyable. Safe travels in your new car!

March 12, 2026

They are very competent and kind to customers explaining all that ypu ask for in a good way, This is my personal experience . More

by Zaloumisgallord@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS
Mar 12, 2026 -

Willowbrook Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We truly appreciate your business and we hope to see you again at Willowbrook Ford.

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