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Willowbrook Ford

Willowbrook, IL

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Reviews
Vehicles
4.7
265 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 265 reviews

July 19, 2026

They fixed what needed to be fixed. I had someone take me home and pick me up. Everything costs a lot these days, but I am pleased with the results More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jul 20, 2026 -

Willowbrook Ford responded

Hi Bonnie, we're pleased to hear you're happy with the service at Willowbrook Ford. We’re always here to help! Safe travels!

July 15, 2026

The service people are very friendly, knowledgeable, and not aggressive about selling additional service recommendations. More

by flogiston
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Maggio
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Jul 16, 2026 -

Willowbrook Ford responded

It sounds like you had a pleasant and pressure-free service experience at Willowbrook Ford! We’ll share your appreciation with our friendly service team. Thank you for choosing us!

July 08, 2026

Everyone was so kind, friendly and helpful. Diana was especially helpful and friendly. The waiting area was nice and clean. I appreciated the bottled water and coffee while waiting. More

by summertimeshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Jul 09, 2026 -

Willowbrook Ford responded

We’re grateful for your five-star review, Shannon! It's wonderful to hear that Diana and our team took such good care of you. Thank you for choosing Willowbrook Ford. We hope to see you again!

July 07, 2026

Diana was very knowledgeable and helpful during my service appointment. I'll be going back to complete the recommended services. More

by Akucewicze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Jul 08, 2026 -

Willowbrook Ford responded

We’re happy to hear you’re in good hands with Diana and the team, and we look forward to servicing your vehicle again down the road! Thank you for choosing Willowbrook Ford.

July 02, 2026

I have two Fords that I bought from and have serviced at this dealership. Excellent work and follow ups. They even perform some services on the cars at my home. That’s convenient! More

by rich.mkcbenefits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name
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Jul 02, 2026 -

Willowbrook Ford responded

Thank you for sharing your feedback! We're thrilled to hear that you’ve had a great experience with both our sales and service teams. It's wonderful to know that we've been able to make your service experience even more convenient by working on your car at your home. We truly appreciate your loyalty and look forward to serving you more in the future. Best wishes from everyone at Willowbrook Ford!

June 30, 2026

I received very professional service. as always from Willowbrook Ford and Matt kept me informed all along the way. More

by Edwardsmollen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt is the only one I had contact with
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Jun 30, 2026 -

Willowbrook Ford responded

Thank you for your kind words, Edward! We’ll pass along your compliments to Matt and the rest of the Willowbrook Ford team!

June 29, 2026

I just wanted to let you know that they left the front passenger-side tire loose and the brake dust shield bent, causing a lot of noise when braking. I’ve fixed it myself, but I find this very unprofessio More

by Remigio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
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June 25, 2026

Most of the time you never have to wait for an appointment . Listen and check what has been done on vehicle More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
angel
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Jun 25, 2026 -

Willowbrook Ford responded

Hi Isabella, thank you for choosing Willowbrook Ford and sharing your positive review. Quick and efficient service is what we strive for, and we're glad we could deliver.

June 24, 2026

Same day service request for the Works oil change package happened Polite service consultant named Angel More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Jose
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Jul 08, 2026 -

Willowbrook Ford responded

Pete, we're happy to hear Angel helped you with your same-day service request for The Works oil change package! We appreciate you choosing Willowbrook Ford.

June 23, 2026

Professional, take care of business, work done in a timely manor. Keep me informed. Nice waiting area. More

by mikelis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jun 23, 2026 -

Willowbrook Ford responded

We love to hear it! Thank you for choosing Willowbrook Ford and for sharing your feedback about our service. See you next time!

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