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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.2
622 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 622 reviews

October 01, 2025

Customer service was excellent from Polo. Work completed in a timely manner. Provided transportation back home instead of waiting there. Vehicle was was nice touch. More

by SPEEDYJ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
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Oct 01, 2025 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2025

The dealership is close to home and easy to get to. It’s very easy to find. More

by vinnie_gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin from Service
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Oct 01, 2025 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2025

Great staff, amazing team. Very pleased with everything they did for us. Thank you guys so much More

by hartmannologist1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Jiménez
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Oct 01, 2025 -

Envision Ford of Duarte responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 01, 2025

Service manager Polo was excellent. The service actions, price and timing were all done just as he promised. More

by LBARRAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Oct 01, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 29, 2025

The service representative Marco Barilla has been very helpful. He is always ready and willing to help facilitate our vehicle. More

by PBMARTINEZ1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barilla
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Sep 29, 2025 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2025

Great experience ! " once again my Marco provided what I needed. The work was completed timely and no surprises. Thank You. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco and his assistant
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Sep 29, 2025 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 29, 2025

Polo was such a great service advisor during my visit. Very knowledgeable and polite. Looking forward to my future services with Polo at Ford for my new Bronco. Cheers! More

by LUISBENITEZ2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Sep 29, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 28, 2025

Prior to this last warranty service appt, I left voicemail to make appointment; never received a call back. More

by ARMEN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sherwood
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Sep 28, 2025 -

Envision Ford of Duarte responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 28, 2025

Professional and communication was great He was quick to respond when I asked questions and provided great service More

by RICKGARCIA171
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 28, 2025 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2025

Excellent service! We have very good time negotiating our purchase. Excellent support from Mr. Nareg.. More

by alfredourquiza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nareg
Report | Print
Sep 28, 2025 -

Envision Ford of Duarte responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Envision Ford of Duarte!

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