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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
1,074 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,074 reviews

May 12, 2026

Justin, the sales rep, was so helpful. A lot of our deal was done via texting and he was right on top of everything that I needed. He sent me pictures of the vehicle as needed. He got all More

by Traci Smoyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cao
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May 12, 2026 -

Envision Ford of Duarte responded

It’s wonderful to hear our team kept the Ford Edge process smooth through texting and email. We’re happy the vehicle arrived in great condition complete with a bow for pickup. Thank you for recommending us, and we look forward to helping you again.

May 11, 2026

Salesman, finance and employees very helpful & friendly. Great selection and deals. Didn’t take too long More

by Juanurieta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Gutierrez
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May 11, 2026 -

Envision Ford of Duarte responded

Thank you for the kind review and congratulations on your new Ford Ranger. We’re happy our staff made the buying process friendly, offered a strong selection, and kept things moving. Enjoy your new truck and safe travels!

May 11, 2026

Service department was very good. My service guy was very knowledgeable and answered all my questions. It was my first time there and it was a great experience. More

by ASH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about his name, he’s in the service department there for 30 years
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May 11, 2026 -

Envision Ford of Duarte responded

Thank you for trusting us with your Ford Bronco’s service. We’re glad our team could answer all your questions and make your first visit enjoyable. We look forward to serving you again.

May 08, 2026

MADE A APOINTMENT AND WAS BEING HELPED 10 MINUTES BEFORE THEY EVEN OPENED WAS GIVEN TIME IT WAS GOING TO BE FINISHED AND IT WAS RIGHT ON TIME WITH TEXT UPDATES AND WHEN IT WAS FINISHED THEY WASHED MY TRUC More

by chuckscolorpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GOOD OLE FRANKLYNE
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May 08, 2026 -

Envision Ford of Duarte responded

Thank you for sharing your feedback. We’re glad our team started your appointment early, kept you updated by text, and completed your service right on schedule. We hope you enjoy driving your freshly washed Ford Ranger.

May 08, 2026

Richard was very attentive and professional, guided me though all my options, service was quick and no pressure, helped me without judgement, definitely returning when I need to upgrade! More

by saul82gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Aguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Envision Ford of Duarte responded

We’re pleased Richard’s attentive, professional guidance helped you explore your options for a new Ford F-250 without any pressure. It’s wonderful the process felt quick and judgement-free. Whenever you’re ready to upgrade, we look forward to supporting you again.

May 06, 2026

Quick and efficient service. Provided an explanation of work to be performed and the a break down of recommendations after the primary work was completed. More

by RMITCHEM
Recommend Dealer
Yes
Employees Worked With
Leopoldo Hernandez
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May 06, 2026 -

Envision Ford of Duarte responded

We’re pleased our team could deliver quick, efficient service on your Ford Escape and clearly outline both the primary work and follow-up recommendations. Thank you for sharing your experience, and we look forward to helping with your next visit.

May 05, 2026

Polo was very helpful! Great customer service; the detailed videos and texts were very helpful in communicating. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo in the Service Department
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May 05, 2026 -

Envision Ford of Duarte responded

Thank you for recognizing our use of detailed videos and texts to keep you informed. We’re glad our team provided helpful service for your Ford F-150 and look forward to assisting you again.

May 05, 2026

Slow, unprofessional. . Unorganized, won't recommend. Service for a waiting customer took too long. Not good. More

by Rudietilleman
Recommend Dealer
No
Employees Worked With
Antonio
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May 09, 2026 -

Envision Ford of Duarte responded

We're sorry to hear about your experience, Rudie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 04, 2026

Great service, friendly people. Polo and his team helped me to solve the issue with my car. He would keep me updated with the process of the repair. More

by pevstek
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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May 04, 2026 -

Envision Ford of Duarte responded

Delighted to hear you appreciated our team’s friendly service. We’re glad we kept you informed throughout the repair of your Ford Edge and resolved the issue. We look forward to assisting you again.

May 04, 2026

Service appointment was scheduled without a problem. Service advisor kept me updated with the status of my vehicle. More

by MASSKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Hernandez
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May 04, 2026 -

Envision Ford of Duarte responded

It’s great to hear scheduling went smoothly and that our team kept you informed. We’re glad your Ford F-150 service experience met your expectations. We appreciate your feedback and look forward to assisting you again.

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