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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
902 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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902 Reviews of Mercedes-Benz of Buckhead

October 04, 2025

The facility was very nice. Mark Miller our Seriously Manager was very helpful, knowledgeable, and professional. More

by Fpbraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Oct 07, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Great Service overall just overpriced. I have had great experience over the years. The loaner vehicles are beneficial when getting service. More

by TRobinson 18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Oct 08, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your review! We're glad to hear you've had a great experience with our service and found our loaner vehicles helpful. We strive to provide the best service possible for our customers and are always looking for ways to improve. We value your feedback and thank you for choosing Mercedes-Benz of Buckhead. Mercedes-Benz of Buckhead - 404-846-3501

October 02, 2025

Dave Olson was helpful beyond words . He is very knowledgeable, and he made the Mercedes purchase a real treat for me and my wife . All othered were nice also , but Dave was the reason we More

by Scarterdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Olson primarily .
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

Natasha did a splendid job. Thank you for the smooth experience. Easy in and out. More

by patrickghazal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha, Casey
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

Greeted warmly then quickly serviced to test a car. No hassle and got a good price. Very pleased More

by Royalregal8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 02, 2025

Easy acquisition and purchase process. Car delivered exactly as expected, when expected, at the price quoted. 10 days in, we love the car. More

by jbpitra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Hirth
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

I had a greatly experience with Paula. About a week after our first engagement she informed me of a significant price decrease in the car. I purchased it a few days later. I like her an More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hello Erik, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2025

very disappointed with the customer service received today. I was greeted in the service lane and escorted to lounge. I was met about 20 minutes later by a service advisor who shared that my advisor was More

by JacquelineMJones0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zion
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. We understand the disappointment this caused you. I would appreciate the opportunity to speak with you about your recent service experience and learn more. Please feel free to email me at ( rkaiser@group1auto.com ) with your preferred method of contact. I look forward to discussing further. Best Regards,   Roger Kaiser General Manager rkaiser@group1auto.com

October 01, 2025

Mercedes Benz of Buckhead was fantastic. Benjamin an experience Salesman walked me through my sale with (no short cuts) from start to finish. Ben knew I had other Mercedes Dealers trying to More

by Mrs. Chattanooga 1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin and Michael, Accounting Finance Lady.
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2025

I was not told up front about the new diagnostic charge. Never charged that fee before then said it would take 2 days before that could be done and u had traveled an hour to get to the appointment and no ve More

by karenegamble
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New person
Oct 04, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for sharing your feedback. We apologize for the frustration regarding the diagnostic charge and transportation. We appreciate you speaking with us directly, and we’re glad we could address your concerns. Please don’t hesitate to reach out if you need anything in the future. Thank you, Roger Kaiser General Manager rkaiser@group1auto.com

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