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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
902 Reviews
Call Dealership (404) 846-3500

2799 Piedmont Rd NE

Atlanta, GA

30305

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902 Reviews of Mercedes-Benz of Buckhead

September 29, 2025

I’m not satisfied with the lack of communication in estimating job completion. All day waiting for rear pads on an 2018 E400. Took it in at 7 am and wasn’t able to pick it up until 5:40 pm! Unaccepta More

by mills2086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller and Dumas Andre
Report | Print
September 29, 2025

Great service! I was at the 20,000 mile mark for my AMG and Leo was really informative, courteous and kind. He explained each service option, the time it would take More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 02, 2025 -

Mercedes-Benz of Buckhead responded

Hello Teresa, we're happy you found our staff Leo to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2025

The work was completed on the day I brought it in. Had a loner car. Appears to have done the work required. More

by lellisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Oct 01, 2025 -

Mercedes-Benz of Buckhead responded

Hi Lellisla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2025

Time and time again. I can always count on Mercedes-Benz Buckhead excellent customer service. More

by triple3jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
Sep 30, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

Leo is an absolute dream. He answered all of my questions and handled the necessary recall issues on my car. He sent me home and back in a Lyft so I did not have to wait onsit More

by Dannielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Leyva
Report | Print
Sep 27, 2025 -

Mercedes-Benz of Buckhead responded

Hi Dannielle, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Good service, timely done and great communication. Troy is always very helpful to work with. More

by Carlos P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Sep 27, 2025 -

Mercedes-Benz of Buckhead responded

Hi Carlos, thank you for your kind review; we are happy to pass along your comments to Troy here at Mercedes-Benz of Buckhead! Thank you again, and have a fantastic day!

September 24, 2025

Awesome service and I got white glove treatment from start to finish. Thanks Mercedes Benz of Buckhead. Your staff is top notch. Much better then it was eight years ago. More

by Dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Sep 25, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Mr Mark Milker was polite, courteous and informative. Kept me updated on the car progress More

by montymac00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Report | Print
Sep 25, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

The best dealership ever. Customer Service is always 100% with our Service Agent Dumas Andre'!💯 More

by LO SNIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Report | Print
Sep 25, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2025

I truly love this dealership. Brett was great and took excellent care of me and my GLE 450. He let me know I needed brakes and they took care of that for me. More

by jamclendon97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and Brett
Report | Print
Sep 24, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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