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Audi Novi
Novi, MI
344 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 344 reviews
October 15, 2025
Pleasant, prompt and professional. Staff was attentive. Waiting area comfortable and well appointed. Great new facility. Staff was attentive. Waiting area comfortable and well appointed. Great new facility. More
by Rob
Employees Worked With
October 14, 2025
We were traveling through Novi when our car needed service and Justin took incredible care of us. He got us in quickly, kept us updated and had us back on the road fast. Professional, kind, and effici service and Justin took incredible care of us. He got us in quickly, kept us updated and had us back on the road fast. Professional, kind, and efficient. Thank you, Justin! More
by christine
Employees Worked With
Justin in Service
October 13, 2025
Justin, one of the office employee, has always been very helpful and accommodating with the car’s needs but my only discontent is that I had to schedule another visit to resolve an issue that was supposedly helpful and accommodating with the car’s needs but my only discontent is that I had to schedule another visit to resolve an issue that was supposedly taken care of. More
by Lbazzi00
Employees Worked With
Justin
October 12, 2025
They did a great job, after taking it in 2nd time, af to pick it up before service was completed, since I needed a vehicle and they didn't have any loaners. 2nd time they provide a loaner and finished the pick it up before service was completed, since I needed a vehicle and they didn't have any loaners. 2nd time they provide a loaner and finished the recalls. More
by hassanh.mrmx
Employees Worked With
Heather
October 11, 2025
Great new location and quick oil change services were provided. The waiting area is nice. provided. The waiting area is nice. More
by yelreib
Employees Worked With
October 09, 2025
It was a nice experience. The person helping me was very efficient and I greatly appreciate being able to get a loaner vehicle. That’s of the utmost importance to me. The person helping me was very efficient and I greatly appreciate being able to get a loaner vehicle. That’s of the utmost importance to me. More
by jeremymichaelson
Employees Worked With
Other Employees :
Lee Sadek
October 08, 2025
Super friendly staff and work was completed on time, I couldn’t ask for more! couldn’t ask for more! More
by 1277tuohyl
Employees Worked With
October 07, 2025
Great experience - James Mikko was my service advisor. Very professional and knowledgeable. However ever since I got my vehicle back there has been this ‘turbo whistle’ noise from my AC so I’ll need to br Very professional and knowledgeable. However ever since I got my vehicle back there has been this ‘turbo whistle’ noise from my AC so I’ll need to bring it back for another assessment More
by Miny95
Employees Worked With
James Mikko
