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Penske Toyota

Downey, CA

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Reviews
Vehicles
4.9
1,864 Reviews
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9136 Firestone Blvd

Downey, CA

90241

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Showing 1,864 reviews

November 11, 2025

This time the person on de desk was very honest and even do I made an appointment she said that they were really busy and recommended me to go home, she also explained to me all that my vehicle need it and More

by Garibaldijose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 11, 2025 -

Penske Toyota responded

We appreciate your feedback about the honesty and clear explanations you received from our team at Penske Toyota. It's important to us that customers understand their vehicle needs. Thank you for sharing your experience.

November 07, 2025

Penske Toyota has really good Exceptional customer service. Fast and friendly. They beat the estimated completion time. More

by loumachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 07, 2025 -

Penske Toyota responded

We're glad our team provided efficient service and met your expectations. Thank you for choosing Penske Toyota.

November 07, 2025

Sheila and her staff are amazing and very helpful went in and out no issues More

by galiciabg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 10, 2025 -

Penske Toyota responded

We appreciate your feedback about our team's service at Penske Toyota. Thank you for choosing us.

November 01, 2025

I appreciate that they honor appointments, the Service Advisor was very truthful about the length of time I would have to wait for my vehicle. More

by Finalatina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
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Nov 04, 2025 -

Penske Toyota responded

Thank you for recognizing our team's commitment to honoring appointments and clear communication. We value your trust in Penske Toyota. Let us know if you need anything else.

October 30, 2025

Nancy was a real help on helping my car that had issue thanks Nancy ! Great job . More

by Kilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy
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Oct 30, 2025 -

Penske Toyota responded

We appreciate your kind words about our team member. Thank you for choosing Penske Toyota. We're glad we could assist with your car issue.

October 29, 2025

Its a great place to take my car for maintenance. Specially with Oscar. Hes great. More

by ana anaicastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Nov 04, 2025 -

Penske Toyota responded

We appreciate your trust in Penske Toyota for your car maintenance. Our team is glad to hear you had a positive experience. Thank you for sharing your feedback.

October 29, 2025

I always take my and family cars for any service with Thomas Arthur his the best and honest advisor thank you Thomas and penske toyota for having him givin us the best service More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Nov 04, 2025 -

Penske Toyota responded

We appreciate your trust in our team for your family’s vehicle service. Thank you for recognizing the honesty and care we strive to provide at Penske Toyota.

October 29, 2025

I took my car in for routine maintenance. The staff was extremely nice and informative. I strongly recommend. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sanchez
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Oct 29, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We're glad our team provided helpful service during your routine maintenance. We appreciate your feedback.

October 28, 2025

Jesus was great he explained everything to me . He kept me updated as the process went through. I didn’t feel like a number. I felt like a very happy customer. More

by Cindy Barreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Oct 29, 2025 -

Penske Toyota responded

We appreciate your feedback about our team. Keeping you informed is important to us at Penske Toyota. Thank you for choosing us.

October 28, 2025

My experience was very good the employees were so helpful, kind, and fast. Would definitely take my car back here for any future service. More

by mayrarodriguez1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
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Oct 29, 2025 -

Penske Toyota responded

We appreciate your kind words about our team and service at Penske Toyota. It’s great to know we met your expectations. Thank you for choosing us for your car care.

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