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Penske Toyota

Downey, CA

4.9
1,906 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,906 Reviews of Penske Toyota

August 30, 2026

The best and fastest dealership for service the customer service team is the best always on time More

by loco65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Aug 30, 2026 -

Penske Toyota responded

Thank you for recognizing our team's efficiency and service. We appreciate your feedback at Penske Toyota.

August 28, 2026

Answered all my questions, even took a picture of where an item was located. Was done a half hour earlier than expected. More

by kathleenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Print
Aug 28, 2026 -

Penske Toyota responded

Thank you for your feedback. We’re glad our team could assist and finish ahead of schedule. We appreciate you choosing Penske Toyota.

August 28, 2026

I always get great service at Pensky T. I recommend it to my friends always. More

by Hcasias50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Aug 28, 2026 -

Penske Toyota responded

Thank you for recommending Penske Toyota to your friends. We appreciate your continued trust in our service.

August 25, 2026

Service Advisor Ivan H. Zacarias from beginning to end made me feel Important , took the time to make sure I am getting the best deal at the service dept. ask for him and yo More

by No Money$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta Zacarias
Print
Aug 26, 2026 -

Penske Toyota responded

Thank you for sharing your experience with our service team. We appreciate your trust in Penske Toyota. Your feedback helps others make informed decisions.

August 20, 2026

I took my vehicle in for service on 08/19/2026. I was immediately greeted by Assistant Service Manager Michael Perez who made me feel at home. My vehicle was ready in a timely manner and Assistant More

by jamesanthonyfields
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager Michael Perez
Print
Aug 21, 2026 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We appreciate your feedback about our team and timely service.

August 20, 2026

Muy bien mela dejaron como nueva me gusto mucho gracias por todo penske toyota g More

by Jmiranda41094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Steve Louis, Andres Vargas
Print
Aug 20, 2026 -

Penske Toyota responded

Gracias por compartir su experiencia positiva con Penske Toyota. Nos alegra saber que quedó satisfecho con nuestro servicio. Estamos aquí para ayudar cuando lo necesite.

August 19, 2026

Juan the service representative for service gave excellent customer service and care as always. I truly appreciate him and toyota of Downey! More

by crescent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot who sold it to me.
Print
Aug 20, 2026 -

Penske Toyota responded

Thank you for recognizing our team's efforts. We appreciate your feedback about our service at Penske Toyota.

August 15, 2026

I had three vehicles service and was very pleased with Nicolas (service representative) knowledge, professional mannerism and over all good demeanor More

by Henryservin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas service department
Print
Aug 15, 2026 -

Penske Toyota responded

We appreciate your feedback about our team’s professionalism and knowledge at Penske Toyota. Thank you for sharing your experience with us.

August 04, 2026

My purpose for bring car in was not addressed. This delayed my time at dealer. More

by fusionvbcptb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Print
Aug 06, 2026 -

Penske Toyota responded

Hello, Providing thorough service is our top priority, and I would like the opportunity to speak with you about the feedback you have shared. Can you please contact me so we can discuss this in greater detail? Best regards, Eddie Swanenburg President & General Manager Penske Toyota (562) 904-5692 eswanenburg@socalpenske.com

July 24, 2026

Another service another great experience. Richard Tee is wonderful. Always attentive and shows concern. Thanks again. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Print
Jul 24, 2026 -

Penske Toyota responded

Thank you for your positive feedback about your service experience at Penske Toyota. We appreciate you taking the time to share your thoughts.

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