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Mercedes-Benz of South Austin

Austin, TX

4.6
128 Reviews

10900 S I-35 Frontage Rd

Austin, TX

78748

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128 Reviews of Mercedes-Benz of South Austin

April 01, 2026

Great experience, professional sales, people,friendly staff, easy process, and everything went smoothly. Would definitely recommend! More

by dihobbs18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brody Denton, Kirby, Carrie L, and Josh
March 31, 2026

The service I received was excellent Katie my service representative was very kind and professional More

by mmarreola53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Pope
March 30, 2026

José was wonderful. He made me feel comfortable and was very knowledgeable.. I got my car back as scheduled. More

by leonajohnson1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Boscan
March 26, 2026

Excellent service, great people, a lovely place to work while waiting briefly for the car to be ready. More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sahdov
Mar 28, 2026 -

Mercedes-Benz of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2026

Service was done promptly even though I didn't have an appointment. Imad my service tech kept me inform throughout the service and was very professional. Thanks Mercedes of South Austin for an excellent s More

by Pedro.Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imad Karaali
Mar 28, 2026 -

Mercedes-Benz of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Very responsive and accommodating to your schedule. And also, keeps you updated on every detail. More

by daniwhitacre
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 27, 2026 -

Mercedes-Benz of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2026

Jose was amazing! He was very friendly, informative, and helpful during my service appointment. I appreciate his kindness. More

by alisha_harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 26, 2026 -

Mercedes-Benz of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 18, 2026

I found a nail in my tire, came to get a tire changed using my prepaid warranty. Imad Karaali was super knowledgeable, friendly and helpful throughout the process and communicated clearly. Overall except More

by alhassanali2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imad Karaali
Mar 20, 2026 -

Mercedes-Benz of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

I highly regret bringing my vehicle to this service center—a decision I will most certainly not repeat. Mercedes owners would be well advised to seek service elsewhere, as I cannot recommend this locat More

by Awitte87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Sahdov
Mar 22, 2026 -

Mercedes-Benz of South Austin responded

Thank you for sharing your experience at our dealership. I am truly sorry you had a frustrating experience and i appreciate the feedback. I would welcome the opportunity to speak to you about this and get a little more information. My direct number is 512 500 2370. Kind Regards, Richey Barnes, Service Director, Mercedes-Benz of South Austin

March 17, 2026

Amazing service! They were fast, professional and did quality work. The waiting area was quite comfortable. More

by Driver
Recommend Dealer
Yes
Employees Worked With
Imad
Mar 20, 2026 -

Mercedes-Benz of South Austin responded

Hello, we appreciate your positive review about your recent experience with us! We hope you have a great day!

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