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Lexus San Diego
San Diego, CA
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,469 Reviews of Lexus San Diego
April 01, 2026
I'm so happy I went through Lexus San Diego, especially because of Jadon! I went to look for a car back two years ago when I met Jadon. I didn't need a car, but I wanted a car. Ultimately I decided not to because of Jadon! I went to look for a car back two years ago when I met Jadon. I didn't need a car, but I wanted a car. Ultimately I decided not to buy a car at that time for external factors. Jadon was extremely understanding of that. Now, almost two years later after going to over 20 dealerships, I went back Lexus San Diego simply because of the service I received with Jadon. He was helpful, didn't try to upsell me, but gave did give it to me straight on what he'd recommend (like the extended warranty). My buying process was easy and hassle-free. Hopefully I wont' need another car soon, but if I do then I'll be going back to Jadon at Lexus San Diego. Thanks again Lexus and Jadon!! More
by Catherine
Employees Worked With
Jadon Nicol
March 26, 2026
Jose was very helpful and knowledgeable and not pushy. which i appreciated. the tech guy was amazing showing us all the technology. and they were both very patient. which i appreciated. the tech guy was amazing showing us all the technology. and they were both very patient. More
by margy
Employees Worked With
Jose and kevin, Sean Weaver
March 18, 2026
I was ready to buy a car from this dealership. Not browsing—ready to move forward. I asked to complete the purchase remotely. I was told the only way they would sell me the car was if I came in Not browsing—ready to move forward. I asked to complete the purchase remotely. I was told the only way they would sell me the car was if I came in person. When I explained that I have a disability that makes long periods of sitting difficult, the response I received was unacceptable. I was told to “come in or pass.” I was told I could “take an Uber.” And my disability was called a “lame excuse.” No solution. No alternative. No effort to accommodate. Just a flat refusal and a tone that felt dismissive and humiliating. What makes this worse is that this dealership advertises services like remote purchasing and delivery. In reality, I was told there was “no way” they would do that for me, that it would not be approved, and that was the end of it. Read that again: I was ready to buy, and the response was “come in or pass.” My disability was called a “lame excuse,” and I was told they would not accommodate it. If you or someone you care about has a disability, pay attention. This is how I was treated after disclosing it. I have preserved the communications and filed formal complaints with the California DMV (Investigations Division) and the California Civil Rights Department. Those cases are active. I expected a straightforward purchase. What I got instead was dismissal, disrespect, and zero accountability—from the salesperson, Sales Manager A. Soliman, and the store’s General Manager, Gary Palmer. More
by Joseluis.interpreter
Employees Worked With
A soliman and Gary Palmer
March 15, 2026
Melisa Campos was an excellent agent. She worked hard to get my military discount approved. She very patient to us and accommodating. She helped us navigating new technology specially for She worked hard to get my military discount approved. She very patient to us and accommodating. She helped us navigating new technology specially for us seniors. I would recommend her to my peers. She is a 5 stars customer service. Mikhail from financial department also give an excellent service I will give him 5 stars also. Thank You Kearny Mesa Dealership. More
by Petog1959
Employees Worked With
Melisa Campos
March 15, 2026
My First time in Lexus SD. I’m just so Lucky enough to meet Jose Velasquez. He is very accomodating, knowledgeable and Helpful and respectful. He finds solutions, ways and answ I’m just so Lucky enough to meet Jose Velasquez. He is very accomodating, knowledgeable and Helpful and respectful. He finds solutions, ways and answers to all the questions/concerns I had. He guide me a lot in choosing and buying the car I was looking for. I will definitely recommend Jose and Lexus SD to all my Family and Friends. Sincerely, Harlene H. More
by Herbie
Employees Worked With
Jose Velasquez
