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Lexus San Diego

San Diego, CA

4.9
1,330 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,330 Reviews of Lexus San Diego

May 08, 2025

Not a customer friendly environment. Impatient service advisor. They won’t tell you what they did on your car unless you insist on asking. They only call you once, if you didn’t hear the More

by Songfan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Martinez
Report | Print
May 11, 2025 -

Lexus San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the level of communication and customer service you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Tom Phillips Fixed Operations Director Lexus San Diego tphillips@penskeautomotive.com

May 06, 2025

Andy was my best friend throughout the whole service experience. From my arrival with check in, explanation of service, and pick up. He definitely went above and beyond. He even went do far as to help More

by Vincentjudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
May 06, 2025 -

Lexus San Diego responded

Our team is dedicated to providing exceptional service. It's great to hear you had a positive experience with us at Lexus San Diego. Thanks for sharing your thoughts and support.

May 05, 2025

Marco M. In the service is very professional and helpful. Always seems to help with curtesy and a smile More

by Vraj Pharmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
May 05, 2025 -

Lexus San Diego responded

Thank you for sharing your experience. Our team strives to provide professional and friendly service at Lexus San Diego.

May 03, 2025

Professional and knowledgeable sales person (Kandu), streamlined experience while at dealership. I would recommend this dealership. More

by Allimag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kandu
Report | Print
May 03, 2025 -

Lexus San Diego responded

Thank you for recommending us. Our team is glad to offer a streamlined experience.

May 03, 2025

Always very polite and answered all our questions concerning the vehicles that we inquired about. More

by jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen, Tyler
Report | Print
May 04, 2025 -

Lexus San Diego responded

Thank you for your positive feedback. We're glad our team could assist with your vehicle inquiries at Lexus San Diego.

May 02, 2025

We wokred with Kandu and he was great. An easy deal and very knowledgeable person. More

by Kirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
May 02, 2025 -

Lexus San Diego responded

We're glad our team provided you with a smooth and informative experience. Thank you for choosing Lexus San Diego.

May 01, 2025

Excellent service, knowledgeable staff, and smooth process. Very satisfied with my purchase—highly recommend this dealership for anyone buying a car. More

by tlureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren street
Report | Print
May 01, 2025 -

Lexus San Diego responded

Thank you for sharing your feedback. We're pleased to hear you're satisfied with your purchase and experience at Lexus San Diego.

April 30, 2025

I have been to the parts department in many occasions and I always get knowledgeable and print service The service department is always on point tooo! More

by Marty Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jalevitch
Report | Print
April 30, 2025

Great place to buy a lexxus! New OR certified. Great selection and prices on these vehicles More

by Toddbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nebil
Report | Print
May 01, 2025 -

Lexus San Diego responded

Thank you for your review. We're glad to hear that our selection and pricing met your expectations at Lexus San Diego.

April 29, 2025

From drop off to pickup everyone was kind and helpful. Lilli is very knowledgeable and very courteous. More

by p.rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Report | Print
Apr 29, 2025 -

Lexus San Diego responded

We appreciate your positive feedback and are glad to hear that our team provided knowledgeable and courteous service. Thank you for choosing Lexus San Diego.

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