CarMax
Milwaukie, OR
50 Reviews of CarMax
I can’t say enough good things about our experience with CarMax. Everything was absolutely perfect and easy. Most of our positive experience was thanks to Omar, who helped us with every step along the way. CarMax. Everything was absolutely perfect and easy. Most of our positive experience was thanks to Omar, who helped us with every step along the way. We are now 100% CarMax fans and will never consider buying a car anywhere else. More
Great experience! This is the second car that I've purchased from them and plan on purchasing my third from them when that time comes. Josue was super kind and patient This is the second car that I've purchased from them and plan on purchasing my third from them when that time comes. Josue was super kind and patient. He took his time to explain everything and answer my questions. More
Salesperson, Anwen was great. Shipping the car to the CarMax location requested was horrible. It said an estimated 1-2 days to ship, and it turned into 2 weeks. Carmax offering th Shipping the car to the CarMax location requested was horrible. It said an estimated 1-2 days to ship, and it turned into 2 weeks. Carmax offering the explanation of "we lost the car keys". I was without a vehicle for longer than expected, and it was very inconvenient. Having to follow up with Carmax was tedious. I'm glad I finally got my car, and I won't have to deal with Carmax anymore. More
I was very pleased with my experience at CarMax. This was my second purchase from CarMax. The Greg and the Sales Management were extremely friendly and accommodating. They made my buying experience This was my second purchase from CarMax. The Greg and the Sales Management were extremely friendly and accommodating. They made my buying experience hassle free! Only issue I had was they had a car listed on the website that I reserved. However, they couldn't locate the vehicle. Ultimately they found out they had sold it to another customer. That was disappointing, however, I ended up in a vehicle I preferred more than the initial one! Things happen so I didn't let that deter me. Overall, I am satisfied with my purchase and will purchase again from CarMax. More
The purchase went smoothly and Mark was helpful. I had to bring back the car for questions regarding the touch screen, They service people were nice enough but they scratched or marked up the touch I had to bring back the car for questions regarding the touch screen, They service people were nice enough but they scratched or marked up the touch screen and left a terrible odor in the car. They were somewhat condescending. The car only came with one key, which I have to order another key through the service department and I am not looking forward to having to do that. More
Ryan was a pleasure to work with. We were pretty much sure of which cat we wanted and the test drive confirmed. Our car was shipped, we got a wonderful trade in value, and everything We were pretty much sure of which cat we wanted and the test drive confirmed. Our car was shipped, we got a wonderful trade in value, and everything went smoothly. We are very happy with the car. More
Omar was a delight to deal with, as was the girl in financing (sorry I don't remember her name). The experience was very pleasant until we picked up the vehicle and realized CarMax had sprayed an overw financing (sorry I don't remember her name). The experience was very pleasant until we picked up the vehicle and realized CarMax had sprayed an overwhelming scent in the vehicle. The vehicle didn't smell bad when we test drove it!!!! Hey CarMax, SAVE YOUR MONEY on the perfume!!! We had to buy an Ozone machine to get the smell out of the vehicle!! Whatever you sprayed in there actually made my wife's eyes burn!!! You could at least ASK your customers if they want a scent ADDED to their vehicle. If that ever happens to us again, we're going to take advantage of your ten day return policy and have you KEEP THE VEHICLE!!! More
The staff at CarMax in Milwaukie Oregon were phenomenal! Everyone from Kate in finance to Theron my sales consultant. They took the hassle out of the deal. I would highly recommend CarMax for your next auto Everyone from Kate in finance to Theron my sales consultant. They took the hassle out of the deal. I would highly recommend CarMax for your next auto purchase More

