Busam Subaru

A great big shout out to James at the Subaru dealership in Fairfield. Thanks for the professional service you provided. Special thanks to the awesome staff. I love my new car. in Fairfield. Thanks for the professional service you provided. Special thanks to the awesome staff. I love my new car. More

The dealership has upgraded is facility in the past year, great improvement. The distance is the only down side for me, about a half hour drive. great improvement. The distance is the only down side for me, about a half hour drive. More

The dealership was GREAT The sales rep that helped me Kyle was amazing. Would highly recommend anyone that needed a vehicle to go to Busam Subaru Kyle was amazing. Would highly recommend anyone that needed a vehicle to go to Busam Subaru More

My neighbor who works for busam Subaru in the service dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very kno dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very knowledgeable and on top of it he did not waste time got us out numbers quickly for a car that just came off the truck. Ray was fantastic on getting us the best rate and payment. I appreciate all the help this is my first Subaru and hope to continue purchasing from busam thank you for the awesome experience we greatly appreciate it and will recommend everyone in the market to go see Kyle and Ray! More

All the people, I dealt with at Busam Subaru was very helpful and pleasant. They worked with me to seal the deal. A friend rerecommended this dealer and very pleased with the service. Two people help helpful and pleasant. They worked with me to seal the deal. A friend rerecommended this dealer and very pleased with the service. Two people helped me understand the features on my new Forester. THANK YOU TO EVERYONE WHO HELPED MAKE MY EXPERIENCE A GOOD ONE! More

We got conflicting stories before using this dealership. When we arrived they used underhand tactics between the salesman to get the sale. We had been calling around to get a specific Subaru. Our family rea When we arrived they used underhand tactics between the salesman to get the sale. We had been calling around to get a specific Subaru. Our family really needed the number of seats, specifically. It was kind of a race to see which dealership could bring it in. Unless going cash in hand to negotiate a better price I wouldn't use this dealership ever again. My parents who have bought numerous new Subaru's refuse to buy from this dealership. They'd rather drive to KY. Some of the sales people are in your corner but it's hit or miss. We ran into two, and the first tried to use underhanded tactics. We walked. They kept calling and truth be told had they not brought in the vehicle to place in front of us before the other dealership could we wouldn't have made the purchase. Maybe worth the drive to look and learn about the cars in real time. To ask questions and get real time feedback but they do not keep their word. We've called the salesman numerous times after we purchased he doesn't return or calls. My wife wanted to be a co-signer. They refused now she cannot do anything on the account when she calls. But at the dealership they could have fixed that. The is why I refuse to even go back. We love Subaru and the brand don't get me wrong. But the dealership is a slimy one. I wish I could have rated this dealership a big fat 0. More

LAHSEN my sales consultant was fantastic. He was patient, kind, & understanding throughout the entire process. During the test drive Lahsen explained the car’s features in detail. He advocate He was patient, kind, & understanding throughout the entire process. During the test drive Lahsen explained the car’s features in detail. He advocated on my behalf in an effort to get me the best deal possible. Much of the negotiating was done via phone with my son who lives in MD. I would definitely recommend LAHSEN to anyone interested in buying a Subaru. Signed, One Happy Senior Customer More

Steve and the team at Busam Subaru, Fairfield, OH. Provided me with excellent service. I look forward to going back and looking at their used vehicles in the near future. In short they all get the Provided me with excellent service. I look forward to going back and looking at their used vehicles in the near future. In short they all get the meaning of true customer service, from start to finish. More

Great fast service. Easy to schedule and helpful service team making sure I got the appropriate service based on my car. Always helpful and polite. Easy to schedule and helpful service team making sure I got the appropriate service based on my car. Always helpful and polite. More

Always get great service , but had to wait longer on my last visit than promised last visit than promised More