Back

Germain Hyundai

Columbus, OH

4.9
1,081 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
Contact Dealership

1400 Auto Mall Pkwy

Columbus, OH

43228

Directions

By Type

Showing 1,081 reviews

March 06, 2026

I am handicapped and Cody went above and beyond any other salesman that I ever dealt with making sure the buying process was easy for me to make my purchase. More

by mr01randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Germain Hyundai responded

We're so glad Cody could assist you smoothly and thoroughly. It was a pleasure having you as part of the Germain Hyundai family! Thank you!

March 02, 2026

Nan was outstanding and very thorough. Gerald, Ricky was so polite and helpful with everything More

by shele91011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald and Ricky
Mar 03, 2026 -

Germain Hyundai responded

Here at Germain Hyundai, we always value and appreciate our customers' feedback. We'll make sure your kudos reach Gerald, Ricky, and Nan. Thank you for taking the time to leave us a review!

March 01, 2026

Top notch dealership service provider. I have been to many dealerships for service and this location is by far the BEST I have ever had.. they are quick, communicative, professional and pa More

by ladyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 03, 2026 -

Germain Hyundai responded

We’re proud to have your support and so grateful for your business. Thank you for choosing Germain Hyundai and for sharing your review with us. We can't wait to share these kind comments with our service team!

February 14, 2026

I recently purchased a Hyundai Tucson Limited from Germain, and I couldn’t be happier with the entire experience. From the moment I walked in, I was treated like family. Rick Neutzling, my salesperso More

by jerryjackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Curtis
Feb 16, 2026 -

Germain Hyundai responded

Congratulations on your new Hyundai Tucson Limited, Jerry! We're thrilled to hear Rick and Gerold made your experience smooth and enjoyable. Thank you for choosing Germain Hyundai!

February 08, 2026

I have been totally impressed with the process at Germaine Hyundai. I have had the same representative, who works through each appointment for service, each time I go for service. He coordinates, ke More

by nutcracker1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox 5 star
Feb 09, 2026 -

Germain Hyundai responded

Thank you for sharing your positive experience with our team! We're thrilled to hear you've consistently received clear and supportive assistance from your representative. We appreciate your thoughtful review and trust in Germain Hyundai!

January 31, 2026

Amber is excellent! She’s very friendly and professional. My inspection paper was blank. I didn’t get to go over any areas of concern. More

by Juliealtman1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
Feb 02, 2026 -

Germain Hyundai responded

Thank you for sharing your feedback about Amber's friendly and professional service at Germain Hyundai, Julie. We apologize for the oversight with your inspection paper, and we will work on improving our communication in the future.

January 24, 2026

Very easy to work with, happy to answer any questions that came up during the process More

by trbrown.4515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Highley
Jan 26, 2026 -

Germain Hyundai responded

We're grateful to have you as a Germain Hyundai customer. Thanks for the review!

January 19, 2026

Germain Hyundai is clean and comfortable. Vehicle was delivered in a delivery bay to allow us to get acquainted with the vehicle in a climate controlled environment More

by Smokinjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerald
Jan 19, 2026 -

Germain Hyundai responded

Joe, we are glad to hear that you appreciated our clean facilities and climate-controlled delivery bay. Thanks for trusting Germain Hyundai with your business and enjoy your new vehicle!

December 29, 2025

Loved all the staff we dealt with. Mason was very thorough. They were great getting us in a new car and out the door More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 29, 2025 -

Germain Hyundai responded

We’re pleased to read your review of our team! We’ll be sure to pass along your feedback to Mason and the rest of our team. Thank you for choosing Germain Hyundai!

December 23, 2025

Had to get brakes replaced and they was able to get done in 1 day (not counting the day is was dropped off) More

by kbidlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 24, 2025 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai and for sharing your experience! We are happy to have helped replace your brakes in a timely manner. See you next time!

1
...