#1 Cochran Buick GMC Robinson

Everyone I interacted with was friendly and professional. I have no complaints about my visit. I have no complaints about my visit. More

Always lets me know the progress of work and excellent customer service for my vehicle customer service for my vehicle More

There is more wrong with my vehicle after I took it to be fixed. I took it in for an oil leak (which was covered under warranty) and to have a state inspection. I picked up the vehicle and 30min after gettin fixed. I took it in for an oil leak (which was covered under warranty) and to have a state inspection. I picked up the vehicle and 30min after getting it back (& after it was inspected) I had to have the vehicle towed back there because the engine overheated and there was no coolant in the car. The morning after getting the car back the check engine light came on so I took it in and the service associate cleared the code saying there was a clog in the catalytic converter and it was safe to drive WITH THE CHECK ENGINE LIGHT ON, which disables the automatic starter. I drove it to work two days and the vehicle still would not hold any coolant. I took it back and they said it was a hose and fitting, which they fixed but will not fix the issues that were caused by this coolant saying everything was a coincidence. I have never felt so offended or screwed over! I grew up hanging with my dad in the garage watching him fix and repair vehicles. The major cause of a clog in the catalytic converter is from oil or coolant leaking into the exhaust system. I took the vehicle in because of an oil leak and got it back after inspection with an issue with the coolant and they are refusing any responsibility. The warranty company told me that they are responsible for fixing the vehicle. I was told by the service department to contact my sales person. I’ve only had the vehicle a year on 3/29. I have purchased multiple vehicles from Cochran and this will be my last. I am not accepting this outcome. More

Always such a kind staff with quick service and wonderful results. So glad I chose them! results. So glad I chose them! More

Great experience, especially Josh my service advisor he was great to deal with before during and after service was great to deal with before during and after service More

Very helpful information about the vehicle we seen online with a quick response to my questioning and a awesome salesman Tom with a quick response to my questioning and a awesome salesman Tom More

It took 3 days to inspect my truck, replace the horn, install 2 radiator hoses. Other than that, they did a good job. install 2 radiator hoses. Other than that, they did a good job. More

Very pleased wonderful service lovely people super knowledgeable and helpful. Would return for another vehicle knowledgeable and helpful. Would return for another vehicle More

Had my car for 6 days nothing was done. I put a call in to the service manger left a message and NO call back. Very poor business. When I brought the car I brought extended warranty with t I put a call in to the service manger left a message and NO call back. Very poor business. When I brought the car I brought extended warranty with the car and the parts that I needed , they said they weren’t covered. So my car was never worked on. We were at the dealer and the service guy was off those days and the other said he could not do anything for me. I asked to talk to a manager and he said there wasn’t any manger there. Very disappointed! More