Audi Washington, A #1 Cochran Premier Brand

Cameron and Craig provide great communication and service! They are the reason I always come back. service! They are the reason I always come back. More

My experience with the dealer was terrible. I don't know if I'm special or the service department treats everyone poorly. I had previous work performed on my car in October 2025 at Audi Annapol I don't know if I'm special or the service department treats everyone poorly. I had previous work performed on my car in October 2025 at Audi Annapolis. I wanted to know if the current malfunction was related to the work I had done. The service advisor Paul told me that maintenance records are not kept on old cars. He said that I could send my previous invoices and he would review them. The car was there from March 15th until March 30th. I didn't get an estimate for repairs, and when I came to get the car towed, Paul still didn't review the invoices I sent on March 26th. He insulted me by saying I reminded him of his brother who is fat and out of shape. The final invoice was not completed, and I had to wait for the technician to complete the invoice. This was a very stressful time because I was driving to a work trip when the car broke down in Frostburg MD. This was the worst experience at a service department. And for heavens sake, let Paul eat lunch. He certainly complained a lot about missing his lunch time. More

Very professional group of people Paul Magsig was very detailed in explaining my situation for the automobile, i would also like to give a shout to the tech Dan Ireland for explaining the video of the car detailed in explaining my situation for the automobile, i would also like to give a shout to the tech Dan Ireland for explaining the video of the car, yes they send a video to you of whats going on with your car, who else does that surly not Ford or Chevy. Yes they are kinda pricey but quality work requires top pay so if you want your treated like its at the race track they have the right pit crew to look at your auto oh they also does a great job in detailing also. So #1 yes they are go and take a look at they inventory without worrying about will they be able to help you down the road later... 😉 More

The tech sent a video and was clear in his message. Paul was excellent in our communications. Paul was excellent in our communications. More

Everyone was very helpful. They took their time and worked with us on our decision to buy a used Audi. It was a very pleasant experience. I will buy from them again They took their time and worked with us on our decision to buy a used Audi. It was a very pleasant experience. I will buy from them again More

The tire rotation was exquisite. The technician made a beautiful video, and I really appreciate the quality service and the wonderful people at Audi Cochrane of Washington, Pennsylva The technician made a beautiful video, and I really appreciate the quality service and the wonderful people at Audi Cochrane of Washington, Pennsylvania. More

The service was quick. The staff were polite and caring. The car was washed in the end. The staff were polite and caring. The car was washed in the end. More

Nice, friendly staff, my vehicle was in for a recall and it was fast. My car was returned cleaned and on time it was fast. My car was returned cleaned and on time More

Courteous people to deal with. Very happy with their service department - honest and trustworthy. Plus they keep my car spotless while doing the service work! Very happy with their service department - honest and trustworthy. Plus they keep my car spotless while doing the service work! More