McCluskey Buick GMC

Without a doubt, this was the easiest car buying experience I have ever had. I recommend them to everyone! experience I have ever had. I recommend them to everyone! More

The staff was courteous, friendly and well informed. We especially appreciated the fact that there was no sales pressure. We especially appreciated the fact that there was no sales pressure. More

We were very happy with our experience at this dealership. From the minute we walked into the building we were greeted by staff members. John Funcheon was the salesperson we worked with. He was ve dealership. From the minute we walked into the building we were greeted by staff members. John Funcheon was the salesperson we worked with. He was very knowledgable and patient. He found us the car we loved. He helped us through the whole process throughout the day. From financial and signing all the paperwork it was an extremely smooth process. We were very happy we chose this dealership to buy our car. More

Jayden was definitely a man of his word and worked with me to get me in a vehicle, no co-signer just as I requested! Smooth easy process had my vehicle delivered , less than a week later after signing docu me to get me in a vehicle, no co-signer just as I requested! Smooth easy process had my vehicle delivered , less than a week later after signing documents. Highly recommend and will be upgrading with them in the future! More

I want to say I had a very pleasant experience! I didn’t feel pressured nor did I feel rushed. My questions were answered. I truly enjoyed working with Mr Nick Frederick. Awesome Team! I didn’t feel pressured nor did I feel rushed. My questions were answered. I truly enjoyed working with Mr Nick Frederick. Awesome Team! More

Craig K. Had excellent customer service! He was very patient with me as I was trying to decide what car/features that mattered most to me after several test d Had excellent customer service! He was very patient with me as I was trying to decide what car/features that mattered most to me after several test drives. He helped me clear my old car of items to switch in my new car when he didn’t have to. Very nice guy! When my husband is ready to purchase a vehicle we will be back. Thank you again for making this major purchase so seamless for me and my family! More

Mr.Steve newdigate in Cincinnati Chevy has been my salesman and he has been a good salesman to me salesman and he has been a good salesman to me More

While the staff was professional and courteous, our overall experience was disappointing due to poor communication and unmet expectations. We brought our vehicle in for maintenance and an oil change, overall experience was disappointing due to poor communication and unmet expectations. We brought our vehicle in for maintenance and an oil change, and the issue was diagnosed quickly. Since we had an extended warranty, we were told it would take 24–48 hours for a coverage decision. Because this was on a Friday, we expected to hear back early the following week. However, we had to follow up ourselves by Wednesday, only to learn that the warranty process actually takes about a week. Communication continued to be a challenge. We were not notified when the vehicle was completed—we had to call again to find out it was ready. Additionally, we were disappointed to learn that the repair was not covered due to tire rotation requirements, despite staying consistent with our oil changes. While the service team did work with us on labor costs after we expressed our concerns, the situation was still frustrating. Being without a loaner vehicle for nearly a full week also added to the inconvenience. Although the car is now running well, we did not feel valued as customers and do not plan to return for future service. More

I have always had good salesmanship at McCluskey. Mr.Steve newdigater. He’s really good Mr.Steve newdigater. He’s really good More

So far we have had very good response from McClusky also Jessica and Andrew have been outstanding customer service. Other employees have been very helpful as well. Jessica and Andrew have been outstanding customer service. Other employees have been very helpful as well. More