Tonya Hensley
Guest Relations Manager
McCluskey Buick GMC
9673 Kings Automall Drive
Cincinnati, OH 45249
Dealership Experience
4 yrs, 7 mos
Industry Experience
26 yrs, 9 mos
Languages Spoken
English
120 Reviews
Write a Review120 Reviews of Tonya Hensley
October 07, 2026
This dealership team was knowledgeable, professional, very accommodating and friendly. They made the car-buying experience very pleasant. I’ve recommended them to family and friends. very accommodating and friendly. They made the car-buying experience very pleasant. I’ve recommended them to family and friends. More
October 07, 2026
Got me in a vehicle with minimal down not exactly what I wanted but still great wanted but still great More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco , Jayden Gerbus
October 06, 2026
Communication has been a little difficult with the dealership. I love my new car; however, I have been pretty much ignored since I signed the documents. dealership. I love my new car; however, I have been pretty much ignored since I signed the documents. More
Other Employees Tagged: Nicholas
September 30, 2026
From start to finish the wife and I had an awesome experience, with the entire sales staff start to finish. experience, with the entire sales staff start to finish. More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco
September 30, 2026
Purchased vehicle that was overpriced. Then had check engine light didn’t even get to drive it home. Took in they said they fixed it didn’t get home had to take it back. Went to pick it up Then had check engine light didn’t even get to drive it home. Took in they said they fixed it didn’t get home had to take it back. Went to pick it up check engine light still on. 3 times to fix vehicle salesman was great and very accommodating More
Other Employees Tagged: Tracey Pacheco
September 28, 2026
They were on time Very pleasant Was quick and did a great job fixing my car great job fixing my car More
Other Employees Tagged: Tracey Pacheco
September 28, 2026
I’m so thankful I bought my car from McCluskey Chevrolet! I’ve always received amazing customer service anytime I’ve had to contact them about my vehicle. Upon arrival, gave them my keys, the rental was read I’ve always received amazing customer service anytime I’ve had to contact them about my vehicle. Upon arrival, gave them my keys, the rental was ready and I was in and out within 10 minutes. I love the technology allowing me to stay updated on the service. Everyone is always nice, helpful and friendly. I would highly recommend. More
Other Employees Tagged: Bridjette Miler
September 28, 2026
Made mess in car didn't use care dumped gloves box didn't pick up contents off floor got grease all over steering wheel cover didn't use nothing too drive car with overall bad service ... pick up contents off floor got grease all over steering wheel cover didn't use nothing too drive car with overall bad service ... More
Other Employees Tagged: Tracey Pacheco

